Get Help from Student Services
Not sure where to start? We're here to help.
Accessing Student Services
Our Student Engagement Team is your first point of contact for Student Services. We can help with:
- wellbeing and disability support
- visas
- accommodation
- general enquiries
Visit us at the helpdesk on Level 1 of King's Gate. We can answer many questions straight away and help you find the right team or service if you need more support.
Contact us
Choose the way that works best for you.
Visit our helpdesk at King's Gate
Level 1, King's Gate
Newcastle University
Newcastle upon Tyne
NE1 8ND
Helpdesk opening hours
- Monday, Tuesday, Thursday and Friday: 9:30 to 16:30
- Wednesday: 10:00 to 16:30
Call us
Telephone: +44 (0)191 208 3333
Telephone line opening hours
- Monday, Tuesday, Thursday and Friday: 9:30 to 12:30 and 13:30 to 16:30
- Wednesday: 10:00 to 12:30 and 13:30 to 16:30
Message us
Privacy
In line with our privacy policy, any identifiable information you provide to Student and Academic Services staff will remain confidential, unless we are compelled by law to provide it or we believe that you or somebody else is in danger. If this is the case, we will work with you to take any needed safeguarding action, unless to do so creates risk to others.