Your Accommodation Team
Find out how to get in touch
Within your Accommodation Team, we have a range of specialists ready to assist you with your query. We can answer a range of questions from applying for accommodation all the way to advice on settling in.
Unsure which team to reach out to? Below, you'll find detailed information on what each specialist team can help with as well as the best way to contact them.
Our Allocations Team are located in King's Gate. They're your go-to resource for advice on room swaps and transfers, creating payment plans, and leaving early. They can also help with questions about your accommodation application or contract.
You can contact the Allocations Team by completing our online enquiry form. Or you can book an appointment online to speak to an Accommodation Officer face to face either in person or virtually.
Allocations Manager: Rebecca Dickinson
Accommodation Officers: Jane Ormrod and Lisa Hastings
Our Accommodation Finance Team can help you with payment-related queries. They can explain how to make an accommodation payment and tell you what to do if you miss a payment. If you need a rent statement, want to update your payment details, or require a refund, this is the team to contact.
You can contact them by email at accommodation.finance@ncl.ac.uk or by calling Student Services on 0191 208 3333.
Assistant Manager: Gillian Adamson
Credit Control Officers: Shar Ludkin and Veronica Walls
At Newcastle University, ResLife supports all students living within University owned and managed partnership accommodation. Our aim is to make your first year the best it can be as you transition into higher education and independent living, whilst creating new friendships. Each village has a dedicated ResLife Coordinator and Student Assistants, to support you through your academic, social and personal journey. Your village ResLife team are here to help you navigate your way through University life, whether you're feeling homesick, have money worries, not getting along with your flat mates, finding flatmates for year two; we have all of the tools to signpost you to the right support.
Visit our Instagram to connect with your ResLife team, send ResLife an email, or visit our webpage.
Student Experience Manager: Amy McCarthy
ResLife Coordinators: Karley Peacock, Stephen Olver and Peter Hunter