Student Support

Students are encouraged to contact the school office with all queries and concerns. The friendly staff are well equipped and are more than happy to assist.

Adapting to the learning environment at University as opposed to that experienced in school can be challenging.  What worked for A-levels may no longer be effective in a university context.  Most support activities are available in person, through the library or online. For students with dyslexia or learning difficulties, specialist study skills support is also available via Student Wellbeing.

If English is not your first language, you may wish to access additional support to improve your spoken and written English. The In-Sessional English team at Newcastle University offer English language support for non-native speaker students. 

ELMO provides online multimedia, self-study English language activities to help you improve your English for Academic Purposes (EAP), whether you are a native English speaker or not.  It’s free to Newcastle University students.

Maths-Aid provides a free and confidential service to all students of Newcastle University. They provide professional help and advice on all aspects of mathematics and statistics.

The Writing Development Centre offers a free service to help students to develop their academic writing skills.  Key priorities are to support students in the transition from:

• secondary to higher education
• undergraduate to postgraduate study
• pastoral and career support

At the beginning of your first year, you'll meet your personal tutor within the School of Pharmacy.  Usually, this person will act as your personal tutor throughout your time at Newcastle University. You'll meet with your personal tutor at least twice a year.  Their role is to provide an initial point of contact for any concerns you may have.

Your tutor can advise and support you in academic and non-academic matters.  You can go to them at any time for advice and help, whether about your academic development and progress, finance or any other University matter.

Depending on the nature of your discussion, they may refer you to other sources of support within the University.

It is important you maintain contact with your personal tutor. Even when you are not experiencing personal issues or academic challenges. Your personal tutor can support you by being a referee for vacation jobs, giving insight into career needs, etc.

Based in the School of Pharmacy, the Senior Tutor is available to all pharmacy students and staff as a source of advice and information relating to student wellbeing.

The University’s Student Wellbeing Service provides a confidential source of more specialised information, advice and guidance.  This covers a wide range of student support issues to enable all students to maximise their potential while at University.  The Student Wellbeing Service offers specialist advice to students on all aspects of wellbeing, including:

• disability support
• financial support
• physical and mental health and wellbeing

The University Careers Service offers careers guidance and advice throughout your studies and up to three years after graduation.

We recognise the importance of establishing a balanced approach to study. There are plenty of opportunities for our students to engage in extra-curricular activities. Plus, there are many social opportunities for students to take part in.

Many students also choose to volunteer in the local community by taking part in fundraising activities. Volunteering can also help other students, for example, Nightline is a University listening service for students, run by students.