Silent Heroes: BTS at NUMed

Ever wondered what goes into running a smooth, efficient, and thriving campus? At NUMed, we pride ourselves on providing an environment where students, faculty, and staff can focus on what matters most: education, research, and the future of healthcare. Let’s pull back the curtain and glimpse our silent heroes who work tirelessly in the background to ensure that NUMed remains the vibrant and welcoming place you love coming to every day.

Our Backbone

At the heart of every smooth operation is an efficient administrative team. From student administration to faculty coordination, our administrative staff work tirelessly to ensure that the entire university runs like clockwork. Think of them as the silent force that keeps everything, from timetables to important communications, in check.

From the moment you set foot on campus, they have your back, ensuring your experience is seamless, paperwork is in order, and you know exactly where you need to be. They also ensure that faculty are supported, schedules are maintained, and everyone is doing what they are meant to do.

Tip-Top Facilities Management

Facilities management is a critical part of campus operations. The maintenance team is the invisible force ensuring that every building is clean, safe, comfortable, and properly equipped, with nothing out of place so you can use lecture halls, research labs, study spaces, and other facilities with ease.

Whether it is managing air conditioning systems, keeping laboratories stocked, or ensuring every workshop and training session runs smoothly, it is all in a day’s work for this team.

Cutting-Edge IT Infrastructure

While NUMed is dedicated to delivering health sciences education, this experience is enhanced through the use of technology. The IT department works behind the scenes to ensure that administrative systems, learning management platforms, research databases, and student portals are accessible and running smoothly.

With the rise of digital learning and technology in healthcare, having reliable IT infrastructure is crucial to ensure students can engage with the latest advancements without disruption. Our IT team ensures that technology optimises the learning experience for everyone.

A Nurturing Support System

For effective teaching and learning to take place, a well-organised support system makes all the difference. From academic advisers who help students choose their pathways to counsellors who provide mental health support, a great deal goes into ensuring students thrive both inside and outside the classroom.

Beyond this, we offer a range of mentoring programmes and academic support services designed to guide students at every stage of their journey. These include personalised mentoring, academic assistance through tutoring and study groups, and career support such as CV guidance.

Protecting the Campus

A smooth campus experience is not just about learning. We also want you to feel safe and secure. That is why we have dedicated teams providing security services, ensuring that students, staff, and faculty are protected at all times.

Emergencies can happen at any time, day or night, which is why Campus Security operates 24/7, with a Senior Officer-on-Duty available outside office hours. No matter when you need help, you can be assured that someone is always just a call away.

While medical school is often synonymous with intense study and high expectations, much of its success is made possible by the meticulous planning and behind-the-scenes work of our support teams. From administrative staff to IT specialists, and from security teams to student support services, we are a well-oiled machine, working in sync to create the ideal learning environment for you.