Contact us
Find out how to contact the Accommodation Service.
How to contact us
If you are a new student and have already applied for accommodation, log in to the accommodation portal, and use the contact us section to get in touch. If you haven't applied for accommodation yet, use the University's online enquiry form to contact us.
If you are a current student and have a general enquiry, please complete our online enquiry form. If you’d like to speak to an accommodation team or reception, you can find their contact details below.
If you're a member of staff and would like to book staff or visitor accommodation visit the Staff and Visitors section of our website.
We value and welcome your feedback. Please complete our feedback form.
You can book an appointment online to discuss University-owned and managed partnership accommodation (accommodation contracts, payment plans, room moves, cancellation terms, etc.). Appointments are available online or in person at Level 2, King's Gate. Slots are available up to a maximum of five days and a minimum of two hours in advance, availability may vary depending on colleague resources.
Allocations Manager: Rebecca Dickinson
Assistant Manager: Gillian Adamson
Accommodation Officer: Jane Ormrod, Lisa Hastings, Mel Hunter
If you're unable to meet us at your accommodation and would like an appointment, please contact us, and we'll be happy to help.
Student Experience Manager: Amy McCarthy
ResLife Coordinators: Karley Peacock, Stephen Olver and Peter Hunter
Assistant Manager: Gillian Adamson
Credit Control Officers: Shar Ludkin and Veronica Walls
You can contact Accommodation Finance at accommodation.finance@ncl.ac.uk
- Castle Leazes
Telephone: 0191 208 8300
Email: castle.leazes@ncl.ac.uk
- Park View
Telephone: 0191 208 8445
Email: park.view@ncl.ac.uk
- Marris House
Telephone: 0191 208 8445
Email: park.view@ncl.ac.uk
- Kensington Terrace
Telephone: 0191 208 2090
Email: kensington.terrace@ncl.ac.uk
- Park Terrace
Telephone: 0191 208 2090
Email: kensington.terrace@ncl.ac.uk
- Windsor Terrace
Telephone: 0191 208 2090
Email: kensington.terrace@ncl.ac.uk - Grand Hotel
Telephone: 0191 208 2090
Email: kensington.terrace@ncl.ac.uk - Jesmond Road
Telephone: 0191 208 2090
Email: kensington.terrace@ncl.ac.uk - Carlton Lodge
Telephone: 0191 208 2090
Email: kensington.terrace@ncl.ac.uk
- Bowsden Court
Telephone: 0191 213 5664
Email: bowsden.court@ncl.ac.uk
- Wellington St Plaza
Telephone: 0191 232 6821
Email: wellingtonstplaza-newcastle@unitestudents.com - Newgate Court
Telephone: 0117 302 7361
Email: Newgatecourt@unitestudents.com - Portland Green
Telephone: 0191 484 0110
Email: pgsv@abodusstudents.com