Guest Visitors and Going Away

Whether you're welcoming visitors or heading away from your accommodation for a short period, there are a few things you need to know to help keep our accommodation safe and secure for everyone.

If you need further information about visitors, overnight guests and your responsibilities as a resident you can find this in your Accommodation Terms and Conditions.

Having visitors

As the resident, you are responsible for your visitors and their behaviour while they are in the building:

you must stay with your visitors whilst they are in the building
you must not lend your keys or access card to anyone
children under the age of 16 must be accompanied by a parent or guardian
we may ask a visitor to leave if there are concerns about behaviour, safety, security or the wellbeing of other residents
you must not have more than three daytime visitors at any one time

Overnight guests

We understand that friends and family may occasionally wish to stay overnight. Overnight guests are subject to the same expectations as all visitors, and you remain responsible for their behaviour while they are in University accommodation. Please ensure you follow the visitor guidance above, in addition to the requirements below:

Single and couple accommodation

For students living in standard single or couple accommodation:

no guests under 16 are allowed
you may have one overnight guest at a time
guests may stay for a maximum of two consecutive nights
overnight guests may stay for no more than three nights in any seven-day period (whether the same visitor or different ones)
you must notify us in advance if you intend to have an overnight guest

If you would like to have an overnight guest to stay, please complete the 'Overnight Guest Request' via the Accommodation Portal at least two working days (Mon-Fri) in advance. For weekend guests, requests should be submitted by 10:00 on Thursday.

Family accommodation

For students living in family accommodation:

you may have two overnight guests at a time
guests may stay for a maximum of seven consecutive nights
overnight guests may stay for no more than seven nights in any twenty-eight-day period (whether this is the same guest or different guests)
you must notify us in advance if you intend to have an overnight guest

To request an overnight guest, please email bowsden.court@ncl.ac.uk.

Guest keys

If you have a visitor staying between three to seven nights, we will issue them with a guest key. You must never give your own key to a visitor.

You are responsible for your guests’ keys. If a guest key is lost, replacement keys can be obtained from reception following an identity check. If reception is closed, please contact the Estate Security Service on 0191 208 6817 or via the SafeZone app.

Guest keys must be returned at the end of the stay. If a guest key is lost, this must be reported before your guest leaves. Electronic access cards and fobs will be deactivated from 10:00 on the final day of the approved stay, so please ensure your guest does not require access after this time.

Unauthorised guests

The safety and security of our residents is extremely important.

The following are considered serious breaches of your accommodation agreement:

lending your key or access card to another person
allowing an unregistered individual to stay overnight
helping an unauthorised person gain access to the building
allowing another person to live in your room
subletting your accommodation

Such incidents may result in disciplinary action.

Going away

If you plan to be away from your accommodation for seven days or more at any point during your tenancy, you must let us know.

This helps us to maintain the safety of the building and carry out any necessary checks while your room is unoccupied.

You can notify us of your absence by completing the Going Away form.