Payment Methods

A Direct Debit is a simple, safe, and convenient banking service. It allows you to instruct your bank or building society to automatically pay your accommodation fees on the due date.

Once your Direct Debit is set up, you will get an email with the payment schedule and amounts due - this is known as an Advance Payment Notice. We will then collect your accommodation fees on the collection dates outlined in the notice. Any changes to the payment schedule will be communicated to you at least five working days in advance of the collection date.

To set up a Direct Debit to pay your accommodation fees:

• you must have a UK bank account 
• complete a Direct Debit instruction in one of two easy ways; online, or with a Direct Debit Instruction Form (to be returned to Accommodation Services) the return address is as follows:

Accommodation Services
Newcastle University
King's Gate
Newcastle upon Tyne
NE1 7RU 

Find out when your payments are due and the last dates you can make changes to your direct debit. If you need to make a change to your account, contact us.

2023-2024

2022-2023

The following payments cards are accepted:

• VISA - Debit, Credit and Electron
• Mastercard - Debit and Credit
• American Express

You can make a credit or debit card payment at any time using our Online Payment Portal.

Benefits for you:

• quick and easy payment method
• email receipt is provided following payment

If you make payment using the online payment portal, your payment will be allocated to your accommodation fee account on the next working day.

The following payment cards are accepted on our Online Payment Portal:

• VISA - Debit, Credit and Electron
• Mastercard - Debit and Credit
• American Express

If you make payment using the online payment portal, your payment will be allocated to your accommodation fee account on the next working day. 

To pay using Union Pay you will need to use our international payment platform Convera

Pay in your home currency

If you choose to pay your fees using an overseas card, you may be offered the option to pay in your home currency during the payment process. This convenient service is called dynamic currency conversion (DCC) and is powered by FEXCO.

Benefits for you:

• experience instant conversion to a familiar currency, based on today's exchange rate
• the amount quoted at the time of sale is the final amount you will be charged by Newcastle University for your fee in your home currency
• FEXCO offer an exchange rate guarantee, where if your bank offers a better exchange rate on the same day FEXCO will refund the difference (terms and conditions apply)
• supported currencies include: Euro, US Dollar, Australian Dollar, Canadian Dollar, Hong Kong Dollar, Japanese Dollar, Norwegian Krone, Swedish Krone**

**DCC supported currencies vary depending on the bank

You can pay by open banking or by bank transfer using Newcastle University's Payment Platform.

Open Banking is a commonly used payment solution that allows you to make an online real-time payment by bank transfer from your UK bank account. 

You will be required to authenticate the payment in the same way as if you are processing a bank transfer using online banking on your mobile or computer e.g. a one-time passcode sent to you from your bank or facial recognition. Payments are processed through Sofort by Klarna, an Open Banking provider.

If you would prefer to pay by bank transfer this option is also available to you by using Newcastle University's Payment Platform. Once you select pay by bank transfer you will receive the bank account details to make the payment to.

To make payment, visit Newcastle University's Payment Platform and in the ‘Paying Fees from’ drop down menu select United Kingdom. Enter the amount you wish to pay and select Sofort to pay by Open Banking or select to pay by bank transfer.

Learn more about Convera Price Promise.

Pay your fees with Convera

Please note that payments originating from the following areas cannot be made through Convera, please contact our Accommodation Finance team to discuss alternative payment arrangements.:

• North Korea
• Iran
• Cuba
• Venezuela
• Crimea region (Ukraine, Russia)
• Specially Designated Nationals (SDNs)

Our international payment platform (via our partner Convera) allows students, parents and sponsors to pay student fees in their chosen currency via bank transfer or by using a wide range of local online payment options (including Alipay, UnionPay and India NetBanking) without incurring any transaction charges.

Watch Video - How Convera works

Benefits:

• pay GBP fees in the currency of your choice without incurring any transaction charges
• pay online or by bank transfer
• get price and payment options upfront with a price comparison tool
• our price promise gives you added confidence that you are getting a competitive price
• rest assured knowing your payments are received in full by the University
• easy to use on smartphones and other mobile devices
• Track your payment or get status updates by text and email
• get 24/7 chat support on the platform
• customer support service to help you at every step: If you have a query about your payment, you can contact studentsupport@convera.com or call +44 (0)1733 871871