Payment Methods

A Direct Debit is a simple, safe, and convenient banking service. It allows you to instruct your bank or building society to automatically pay your accommodation fees on the due date.

Once your Direct Debit is set up, you will get an email with the payment schedule and amounts due - this is known as an Advance Payment Notice. We will then collect your accommodation fees on the collection dates outlined in the notice. Any changes to the payment schedule will be communicated to you at least five working days in advance of the collection date.

To set up a Direct Debit to pay your accommodation fees:

• you must have a UK bank account 
• complete a Direct Debit instruction in one of two easy ways; online, or with a Direct Debit Instruction Form (to be returned to Accommodation Services) the return address is as follows:

Accommodation Services
Newcastle University
King's Gate
Newcastle upon Tyne
NE1 7RU 

Find out when your payments are due and the last dates you can make changes to your direct debit. If you need to make a change to your account, contact us.

2023-2024

2022-2023

The following payments cards are accepted:

• VISA - Debit, Credit and Electron
• Mastercard - Debit and Credit
• American Express

You can make a credit or debit card payment at any time using our Online Payment Portal.

Benefits for you:

• quick and easy payment method
• email receipt is provided following payment

If you make payment using the online payment portal, your payment will be allocated to your accommodation fee account on the next working day.

You can pay by open banking or by bank transfer using Newcastle University's Payment Platform.

Open Banking is a commonly used payment solution that allows you to make an online real-time payment by bank transfer from your UK bank account. 

You will be required to authenticate the payment in the same way as if you are processing a bank transfer using online banking on your mobile or computer e.g. a one-time passcode sent to you from your bank or facial recognition. Payments are processed through Trustly, an Open Banking provider.

If you would prefer to pay by bank transfer this option is also available to you by using Newcastle University's Payment Platform. Once you select pay by bank transfer you will receive the bank account details to make the payment to.

To make payment, visit Newcastle University's Payment Platform and in the ‘Paying Fees from’ drop down menu select United Kingdom. Enter the amount you wish to pay and select Trustly to pay by Open Banking or select to pay by bank transfer.

FOR EVERY PAYMENT YOU MAKE TO CONVERA YOU MUST ENSURE YOU GO THROUGH THE PROCESS OF RECEIVING A NEW QUOTE.  THIS IS SO YOUR PAYMENT IS IDENTIFIED AND ALLOCATED TO YOUR ACCOMMODATION FEE ACCOUNT 

The University has worked hard to develop good relationships with providers who can offer the most favourable payment methods and the most choice. In addition, we know that these platforms are safe and secure which is something our students have said was important to them.  Newcastle University uses the same platforms as many UK Universities and offers a choice in provider with Flywire and Convera.  Please take time to compare the rates with both providers before you make your decision. Bank Transfer is often the most favourable rate. Flywire and Convera currently offer a price promise for payments by Bank Transfer https://www.flywire.com/best-price-guarantee  https://students.convera.com/newcastle#!/faqs to give you confidence that you are getting a competitive price.

Unfortunately, if you pay using an overseas card you are not able to make payments in GBP using these cards.  We suggest that before contacting your bank and loading overseas cards in GBP to make a payment for your fees, you look at the payment platforms and look to see if that option is offered. 

We welcome payments via our partner Flywire and will not charge extra if you choose to pay in your home currency. Your payment will be allocated to your accommodation fee account when settled.

Pay via Flywire on our Online Payment Portal

FOR EVERY PAYMENT YOU MAKE TO FLYWIRE YOU MUST ENSURE YOU GO THROUGH THE PROCESS OF RECEIVING A NEW QUOTE.  THIS IS SO YOUR PAYMENT IS IDENTIFIED AND ALLOCATED TO YOUR ACCOMMODATION FEE ACCOUNT  - FAILURE TO DO THIS MAY RESULT IN YOUR FUNDS BEING RETURNED AT A LESSER AMOUNT DUE TO EXHANGE RATE FLUCTUATIONS.

In addition to bank transfer the following cards are accepted:

• VISA - Debit, Credit and Electron
• Mastercard - Debit and Credit
• American Express
• Union Pay

Benefits for you:

• Quick and easy payment method
• Pay online or by bank transfer
• Email receipt is provided following payment
• Experience instant conversion to a familiar currency, based on today's exchange rate
• The amount quoted at the time of sale is the final amount you will be charged by Newcastle University for your fee in your home currency
• Get price and payment options upfront with a price comparison tool
• Rest assured knowing your payments are received in full by the University

Please note that payments originating from the following areas cannot be made through Flywire:

• North Korea
• Iran
• Cuba
• Venezuela
• Crimea region (Ukraine, Russia)
• Specially Designated Nationals (SDNs)

Please contact our Accommodation team Accommodation.finance@ncl.ac.uk to discuss alternative payment arrangements.

Learn more about Convera Price Promise.

The University has worked hard to develop good relationships with providers who can offer the most favourable payment methods and the most choice. In addition, we know that these platforms are safe and secure which is something our students have said was important to them.  Newcastle University uses the same platforms as many UK Universities and offers a choice in provider with Convera and Flywire.  Please take time to compare the rates with both providers before you make your decision. Bank Transfer is often the most favourable rate. Convera and Flywire currently offer a price promise for payments by Bank Transfer https://students.convera.com/newcastle#!/faqs  https://www.flywire.com/best-price-guarantee to give you confidence that you are getting a competitive price

Unfortunately, if you pay using an overseas card you are not able to make payments in GBP using these cards.  We suggest that before contacting your bank and loading overseas cards in GBP to make a payment for your fees, you look at the payment platforms and look to see if that option is offered. 

Pay your fees with Convera

FOR EVERY PAYMENT YOU MAKE TO CONVERA YOU MUST ENSURE YOU GO THROUGH THE PROCESS OF RECEIVING A NEW QUOTE.  THIS IS SO YOUR PAYMENT IS IDENTIFIED AND ALLOCATED TO YOUR ACCOMMODATION FEE ACCOUNT.  FAILURE TO DO THIS MAY RESULT IN YOUR FUNDS BEING RETURNED AT A LESSER AMOUNT DUE TO EXHANGE RATE FLUCTUATIONS.

Please note that payments originating from the following areas cannot be made through Convera, please contact our Accommodation Finance team to discuss alternative payment arrangements.:

• North Korea
• Iran
• Cuba
• Venezuela
• Crimea region (Ukraine, Russia)
• Specially Designated Nationals (SDNs)

Our international payment platform (via our partner Convera) allows students, parents and sponsors to pay student fees in their chosen currency via bank transfer or by using a wide range of local online payment options (including Alipay, UnionPay and India NetBanking) without incurring any transaction charges.  Newcastle University has authorised Convera to accept International Payments on our behalf. Convera hold accounts across the globe.  Depending on the country and currency selected will depend on the account the student is pointed towards. 

Watch Video - How Convera works

Benefits:

• pay GBP fees in the currency of your choice without incurring any transaction charges
• pay online or by bank transfer
• get price and payment options upfront with a price comparison tool
• our price promise gives you added confidence that you are getting a competitive price
• rest assured knowing your payments are received in full by the University
• easy to use on smartphones and other mobile devices
• Track your payment or get status updates by text and email
• get 24/7 chat support on the platform
• customer support service to help you at every step: If you have a query about your payment, you can contact studentsupport@convera.com or call +44 (0)1733 871871