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Current Residents

Everything you need to know.

From how to receive your post, to what to do when visitors come to stay, we have all of the information you need to know whilst living in our Accommodation.

Insurance

A basic level of contents insurance is included in the price of your accommodation. Find out what's covered, how to make a claim, and how to add extra items such as bicycles.

Post and parcels

Find out how to receive post and parcels at your residence, including which address to use, where your parcels will go for collection, and 'click and collect' options.

Energy and recycling

Learn how to support the University's Environment Sustainability policy whilst living in accommodation through energy and water conservation and recycling.

Parking and bike storage

We have limited parking and lockable bicycle storage options at of our residences; find out how to book yours.

Guest visitors and going away

Find out who you need to inform if you're having guests to stay or are leaving your room for a short period.

Your questions answered

What if I have a problem or need support while living in University accommodation?

If you have any issues or need support while living in University accommodation, you can reach out to your reception or ResLife team for assistance. We're always happy to help.

The University also offers a wide range of support services. These include:

  • academic support
  • accommodation
  • career and work
  • chaplaincy
  • computing and IT
  • entry to Newcastle University
  • fees, funding and finance
  • health and wellbeing
  • language Resource Centre
  • library
  • sport
  • Students' Union
  • study abroad and exchange programmes
  • visa support
What does the ResLife team do at Newcastle University?

The ResLife team at Newcastle University is dedicated to ensuring that students in University-owned and managed partnership accommodation have a positive and successful transition to university. Our team is committed to making your time at the University enjoyable by providing support and facilitating the creation of new friendships. 

What items should I recycle at the University?

Recyclable items should be sorted based on the type of material they are made of, such as paper, plastic, glass, or metal. Each of our Newcastle University-owned residences has the appropriate collection points for you to recycle. Some common categories for recyclables include:

  • paper products: such as newspapers, magazines, and cardboard boxes.
  • plastic: including bottles, containers, and bags.
  • glass: including jars and bottles.
  • metal: including aluminium cans and steel containers.