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Moving In

Helping you move into your University accommodation. Here’s what you need to know.

We understand that moving to University can be both exciting and overwhelming. That’s why our goal is to make your transition into your new home as smooth and stress-free as possible. We have put together a series of welcome booklets with key information to help you settle in. 

Arriving during the academic Year

If you arrive during the academic year, go to the accommodation reception during business hours to pick up your keys. Opening times, along with address and contact details, can be found within the Residence Reception section on our website.

If you arrive outside reception hours, please call our Estates Security Service at +44 (0) 191 208 6817. Security Officers will greet you, provide your key, and request a copy of your Key Collection Pass, which includes information on your room assignment. If you are staying at one of our partner accommodations, you will need to reach out directly to the accommodation. 

September 2023 arrivals 

Moving in day is always an exciting time and in September, thousands of new students join us. So that we can safely manage this busy time, we will ask most students to book an arrival slot. We will update our website once plans for 2023 have been confirmed. 

Keeping you safe 

Your room will be thoroughly cleaned before you arrive. You will get to know the friendly faces of our Residence team as they clean communal areas such as staircases, lifts, and common rooms frequently.  

Your safety is our priority. Most of our residences have on-site support during office hours, and our campus security team is on call 24/7 via our SafeZone app.  

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