Moving In
Everything you need to know about moving into your new home.
2023/24 arrivals
Our goal is to make your transition into your new home as smooth and stress-free as possible. Our series of welcome booklets, specific to each residence, provide all of the key information you need to help you settle in, so make sure to give yours a read on or before your arrival.
Moving-in day is always an exciting time and in September thousands of new students join us. To allow for a smooth and safe arrival, we will ask most students moving into University-owned accommodation to book an arrival slot. You will do this as part of your mandatory accommodation induction which becomes available 14 days before your contract start date. Slots are available on a first-come, first-served basis; so please keep an eye out for our email inviting you to complete your induction.
Your arrival
We've pulled together some important information for your arrival. Please make sure you:
Remember to bring your 'Key Collection Pass'. Once you completed your induction, you will get a 'Key Collection Pass'. Save this to your mobile device, or print a copy and bring it with you. You'll need this to collect your keys.
Check your vehicle. Newcastle has recently introduced a ‘Clean Air Zone' meaning certain vehicles may be charged a daily fee to enter parts of the city, check if your car is affected.
Book your spot. If you're bringing a car or bike to university with you make sure you've booked a parking permit or bike storage in advance. You can do this via Parking and Bicycle Storage.
Where do I collect my keys?
Select your residence below to find out specific arrival information for your accommodation. Here you will find location information, reception opening times and what to do when you arrive.
Bowsden Court
Reception details:
Bowsden Court
South Gosforth
Newcastle upon Tyne
NE3 1RR
Opening hours: Monday to Friday 8:00 - 12:00
Find us using what3words: ahead.liability.raves
When you arrive:
During reception opening hours a member of our team will be available to greet you. Please make sure you have your photographic ID and Key Collection Pass ready to show to us. We will give you your key pack and provide you with directions to your accommodation building.
If you arrive when the reception is closed, please contact Estate Security Service on +44 (0) 191 208 6817 or via the help point located next to the reception entrance. Our Estate Security Service will then arrange to meet you at Bowsden Court to issue you with your keys.
Carlton Lodge, Grand Hotel, Jesmond Road, Kensington Terrace and Park Terrace
Key collection point
Kensington Terrace
Newcastle upon Tyne
NE2 4BF
Opening hours: Monday to Friday 08.00 - 17.45
Find us using what3words: reduce.spell.beats
When you arrive:
If you are arriving by car, please head to Kensington Terrace off the main roundabout next to Exhibition Park. During reception opening hours a member of our team will be available to greet you. Please make sure you have your photographic ID and Key Collection Pass ready to show us. We will give you your key pack and provide you with directions to your accommodation building.
If you arrive outside of reception opening hours, please contact our Estate Security Service on +44 (0) 191 208 6817 or via the help point located next to the Kensington Terrace reception entrance. Our Security team will then arrange to meet you to issue you with your keys.
Castle Leazes
Reception details:
Castle Leazes
Spital Tongues
Newcastle upon Tyne
NE2 4NY
Opening hours: Monday to Friday 08:30 - 17:45
Find us using what3words: ever.entry.tries
When you arrive:
If you are arriving by car, please access the accommodation via Fountain Row. Please be aware, the entrance road for Castle Leazes is often incorrectly shown when using Sat Nav directions. Please have your photo ID and Key Collection Pass ready to show to us at reception. We'll provide you with your key pack and provide you with directions to your accommodation building.
If you arrive outside of reception opening hours, please contact Estate Security Service on +44 (0) 191 208 6817 or via the help point located next to the reception entrance. Our Estate Security Service will then arrange to meet you to issue you with your keys.
Marris House and Park View
Reception details:
Richardson Road
Newcastle upon Tyne
NE2 4BS
Opening hours: Monday to Friday 08:30 – 17:45
Find us using what3words: impact.aims.smiled
When you arrive:
If you are arriving by car, please access the accommodation from the Richardson Road entrance. During reception opening hours we will greet you at your vehicle by the accommodation entrance. Please have your photo ID and Key Collection Pass ready to show to us. We'll provide you with your key pack and provide you with directions to your accommodation building.
If you arrive outside of reception opening hours, please contact Estate Security Service on +44 (0) 191 208 6817 or via the help point located next to the reception entrance. Our Estate Security Service will then arrange to meet you to issue you with your keys.
Newgate Court
Reception details:
Newgate Court
Grainger Street
Newcastle upon Tyne
NE1 5AT
Find us using what3words: poetic.reef.pardon
When you arrive:
There is no on site parking at Newgate Court. You'll be able to unload your belongings in the loading bay at the front of the building. You can collect your keys from the reception desk. This key fob is for your flat, rooms and communal areas.
Unite Students will provide you with further details about arrival soon. In the meantime, check out their website for updates.
Wellington St Plaza
Reception details:
Wellington St Plaza
Wellington Street
Newcastle upon Tyne
NE4 5SA
Find us using what3words: sharp.into.solar
When you arrive:
There is limited parking available for check-in. You'll be able to park for 15 minutes so you can unload your belongings. You can collect your keys from the reception desk. This key fob is for your flat and room. It will also give you access to the gates, reception and social spaces.
What should I bring when moving into Newcastle University accommodation?
The items you will need to bring when moving into your room will differ depending on which accommodation you have been assigned. Here is a general list of items that you may need:
- essential Documents - ID, passport, bank card,
- your National Insurance number
- clothes
- necessary medicine, plasters, etc.
- hygiene products (toothbrush, hairbrush, soap, etc.)
- towels
- bedding (pillow, duvet, sheet)
- tea towels
- laundry basket
- cutlery, pots and pans
- coat hangers
- laptop
- chargers
- alarm clock
- items to personalise - cushions, bed throw, battery-operated fairy lights, photo frames
What shouldn’t I bring when moving into Newcastle University accommodation?
There are also a few general items you should not bring with you when moving into your accommodation. Here are a few listed:
- a pet (unless a service dog)
- loud instruments
- a BBQ
- candles
- kettles, toasters, microwaves
- portable heater
- mains-powered fairy lights
- mini fridge (if you need a mini fridge for medical reasons, please get in touch with us)
- furniture
I am an international student, will I receive an arrival pack?
Bedding and soft furnishings are not included in your room. All our accommodation is self-catered, and you will have access to an equipped kitchen. You will need to bring your own crockery, cutlery, utensils and pots and pans. You can pre-order bedding and kitchen essentials from UniKitOut. Simply select the items you need and UniKitOut will deliver these straight to us before your arrival.