Moving In
Everything you need to know about moving into your new home.
September 2023 arrivals
Our goal is to make your transition into your new home as smooth and stress-free as possible. Our series of welcome booklets, specific to each residence, provide all of the key information you need to help you settle in, so make sure to give yours a read on or before your arrival.
Moving-in day is always an exciting time and in September thousands of new students join us. To allow for a smooth and safe arrival, we will ask most students moving into University-owned accommodation to book an arrival slot. You will do this as part of your mandatory accommodation induction which becomes available 14 days before your contract start date. Slots are available on a first-come, first-served basis; so please keep an eye out for our email inviting you to complete your induction.
When can I arrive?
The majority of our students will arrive between Thursday 14 and Sunday 17 September. Each residence will welcome students on the dates detailed in the table below. International students can arrive from Monday 11 September.
| Accommodation | Arrival Dates |
|---|---|
| Bowsden Court, Grand Hotel and Park View Student Village (inc Marris House) | Thursday 14 - Sunday 17 September, 08.30 to 16.30 |
| Castle Leazes | Friday 15 - Sunday 17 September, 08.30 to 16.30 |
| Carlton Lodge, Jesmond Road, Kensington Terrace, Park Terrace, and Windsor Terrace | Friday 15 - Saturday 16 September, 08.30 to 16.30 |
Your arrival
We've pulled together some important information for your arrival. Please make sure you:
Remember to bring your 'Key Collection Pass'. Once you have booked your arrival slot and completed your induction, you will get a 'Key Collection Pass'. Save this to your mobile device, or print a copy and bring it with you. You'll need this to collect your keys.
Know what to do when you arrive by car. Please aim to arrive within your chosen arrival slot. We will direct you to an available drop-off point where you will unload your car straight away. A driver must remain with your vehicle at all times as we may need you to move it. After unloading, head to an alternative parking space in Newcastle. We'll provide you with a map detailing car parks nearby. Once you've parked off-site, you can return on foot to unpack and get settled in. Please note, vans, trailers or additional cars are not permitted due to limited space.
Check your vehicle. Newcastle has recently introduced a ‘Clean Air Zone' meaning certain vehicles may be charged a daily fee to enter parts of the city, check if your car is affected.
Organise your food shop (outside of arrivals period). Our accommodation does not have space to accommodate a large number of vehicles. Therefore, to allow all students the opportunity to arrive promptly, couriers and supermarket deliveries are restricted during our arrivals period. We are also unable to allow cars to return to the accommodation after unloading. Organise to bring some supplies with you, or book a supermarket delivery to arrive after 5pm.
Book your spot. If you're bringing a car or bike to university with you make sure you've booked a parking permit or bike storage in advance. You can do this via Parking and Bicycle Storage.
Out of hours arrival
If you arrive when our reception is closed, please contact our Estate Security Service on +44 (0) 191 208 6817 or via the help points located at the building entrance. Our Security Team will then meet you to issue you with your keys.
Where do I collect my keys?
Select your residence below to find out specific arrival information for your accommodation. Here you will find location information, reception opening times and what to do when you arrive.
Main arrival dates:
Thursday 14 to Sunday 17 September, 08.30 to 16.30
Reception details:
Bowsden Court
South Gosforth
Newcastle upon Tyne
NE3 1RR
Find us using what3words: ahead.liability.raves
Reception’s extended opening hours from Monday 11 to Sunday 17 September are:
Monday 11 to Wednesday 13 September: 08.00 to 12.00
Thursday 14 September: 08.30 to 16.45
Friday 15 to Sunday 17 September: 08.30 to 17.45
When you arrive:
Enter Bowsden Court from Bowsden Terrace. If you are arriving by car, please park in the car park and then head to the reception building.
A member of our team will be available to greet you. Please make sure you have your photographic ID and Key Collection Pass ready to show us. We will give you your key pack and provide you with directions to your accommodation building.
If you arrive when the reception is closed, please contact Estate Security Service on +44 (0) 191 208 6817 or via the help point located next to the reception entrance. Our Security team will then meet you at Bowsden Court to issue you with your keys.
If you arrive after 17 September and outside of the usual reception opening hours of 08.00 to 12.00, Monday to Friday, please contact Estate Security Service using the above details.
Main arrival dates:
Friday 15 to Saturday 16 September, 08.30 to 16.30
Key collection point (main arrivals):
If you arrive on Friday 15 September or Saturday 16 September (08.30 to 17.00), please make your way at your allocated time slot to:
Windsor Terrace
Jesmond
Newcastle upon Tyne
NE2 4HE
Find us using what3words: theme.honey.fall
When you arrive:
A member of our team will greet you on Windsor Terrace, and we will let you know where to park. Once you have parked, make your way on foot to the marquee located on Windsor Terrace. Please have your photographic ID and Key Collection Pass ready to show us and we'll provide you with your key pack and direct you to your accommodation building.
You must have vacated the parking bay by the end of your time slot to allow others to arrive at the accommodation.
Key collection point (outside of main arrivals):
If you arrive outside of the main arrivals period, keys should be collected from Kensington Terrace reception:
Kensington Terrace
Newcastle upon Tyne
NE2 4BF
Find us using what3words: reduce.spell.beats
Reception opening hours are Monday to Friday, 08.00 to 17.45. We will also be open on Saturday 16 September from 08.30 to 17.45.
If you arrive outside of reception opening hours, please contact our Estate Security Service on +44 (0) 191 208 6817 or via the help point located next to the Kensington Terrace reception entrance. Our Security team will then meet you to issue you with your keys.
Main arrival dates:
Friday 15 to Sunday 17 September, 08.30 to 16.30
Reception details:
Castle Leazes
Spital Tongues
Newcastle upon Tyne
NE2 4NY
Find us using what3words: ever.entry.tries
When you arrive:
If you are arriving by car, please access the accommodation via Fountain Row. Be aware, if you are using Satnav, it may take you to the incorrect entry road. We will greet you at your vehicle by the entrance to Castle Leazes. Please have your photo ID and Key Collection Pass ready to show us. We'll provide you with your key pack and guide you to your drop off point. Once you are on the accommodation grounds, you will have 20 minutes to unload your items from your car and put them in your room (don't worry, we will have people to help you with this!). Once you have unloaded your car, please park elsewhere to allow space for your fellow students to move in. We will suggest nearby parking options. Once you have parked your car off site, you can return on foot to start making yourself feel at home.
If you arrive outside of the main arrival dates and times, you can collect your key from Castle Leazes reception during opening hours, 08.30 to 17.45, Monday to Friday.
If you arrive outside of reception opening hours, please contact Estate Security Service on +44 (0) 191 208 6817 or via the help point located next to the reception entrance. Our Security team will then meet you to issue you with your keys.
Main arrival dates:
Thursday 14 to Sunday 17 September, 08.30 to 16.30
Key collection point (main arrivals):
If you arrive before 25 September, please make your way to your key collection point which is:
Estate Security Service
Ground Floor
Barras Building
NE1 7RU
Find us using what3words: intent.evenly.agreed
When you arrive:
There is no parking onsite. There are almost 10,000 spaces in public car parks across the city centre. The 'How Busy Is Toon' website provides live parking space information for a number of public car parks. Once you have parked, make your way on foot to the Ground Floor of the Barras Building. This building is open 24/7.
Use the buzzer outside the entrance to let the Estate Security Team know you have arrived. A member of the Estate Security Team will greet you and ask to see your photographic ID and Key Collection Pass. Please follow the instructions provided by the team member who will provide your key pack and give directions to help you find your room. You can then make your way to your accommodation at the address below:
Grand Hotel
139A Percy Street
Haymarket
Newcastle upon Tyne
NE1 7RE
Find us using what3words: lower.words.notion
Please note that the Barras building is your key collection point only. For all enquiries after you have collected your key, you should contact the Kensington Terrace reception.
Key collection point (outside of main arrivals):
If you arrive from 25 September onwards, keys should be collected from Kensington Terrace reception:
Kensington Terrace
Newcastle upon Tyne
NE2 4BF
Find us using what3words: reduce.spell.beats
Reception opening hours are Monday to Friday, 08.00 to 17.45.
Main arrival dates:
Sunday 17 September, 10:00 - 16:00
Key collection point:
INTO Newcastle University
The INTO Building
Newcastle University
Newcastle Upon Tyne
NE1 7RU
Find us using what3words: poker.holds.vent
When you arrive:
There is no parking on site. There are almost 10,000 spaces in public car parks across the city centre. The 'How Busy Is Toon' website provides live parking space information for a number of public car parks. Once you have parked, make your way on foot to the INTO Building.
We will greet you and ask to see your photographic ID and Key Collection Pass. Please follow the instructions provided by the team who will provide your key pack and give you directions to your room. You can then make your way to your accommodation at the address below:
Bernicia Halls
INTO Newcastle University
Newcastle upon Tyne
NE1 7SR
Find us using what3words: zebra.verge.deals
If you arrive outside of reception opening hours, please contact the out of hours team on +44 (0) 7532120169 or via the help point located next to the reception entrance. They will then meet you to issue you with your keys.
Main arrival dates:
Friday 15 to Saturday 16 September, 08.30 to 16.30
Reception details:
Kensington Terrace
Newcastle upon Tyne
NE2 4BF
Find us using what3words: reduce.spell.beats
When you arrive:
If you are arriving by car, please head to Kensington Terrace off the main roundabout next to Exhibition Park. We will greet you and let you know where to park. Once you have parked, make your way on foot to the marquee located outside of Kensington Terrace reception. Please have your photo ID and Key Collection Pass ready to show us. We'll provide you with your key pack and give you directions to your accommodation building. Please remember that you must have vacated the drop parking bay by the end of your time slot to allow others to arrive at the accommodation.
If you arrive outside of the main arrivals dates and times, you can collect your key from Kensington Terrace reception during opening hours, 08.30 to 17.45, Monday to Friday.
If you arrive outside of reception opening hours, please contact Estate Security Service on +44 (0) 191 208 6817 or via the help point located next to the reception entrance. Our Security team will then meet you to issue you with your keys.
Main arrival dates:
Thursday 14 to Sunday 17 September, 08.30 to 16.30
Reception details:
Park View
Richardson Road
Newcastle upon Tyne
NE2 4BS
Find us using what3words: impact.aims.smiled
When you arrive:
If you are arriving by car, please access the accommodation from the Richardson Road entrance. We will greet you at your vehicle by the accommodation entrance. Please have your photo ID and Key Collection Pass ready to show us. We'll provide you with your key pack and guide you to your drop off point. Once you've arrived, you will have a 5-minute slot to unload your items from your car and put them in your room (don't worry, we will have people to help you with this!). Once you have unloaded your car, please park elsewhere to allow space for your fellow students to move in. We will suggest nearby parking options. Once you have parked your car off site, you can return on foot to start making yourself feel at home.
If you arrive outside of the main arrivals dates and times, you can collect your key from Park View reception during opening hours, 08.30 to 17.45, Monday to Friday.
If you arrive outside of reception opening hours, please contact Estate Security Service on +44 (0) 191 208 6817 or via the help point located next to the reception entrance. Our Security team will then meet you to issue you with your keys.
If you have any questions about your arrival, please contact your accommodation reception via telephone or email.
We look forward to welcoming you into accommodation at Newcastle University.
Main arrivals dates:
Saturday 16 August onwards
Reception details:
Newgate Court
Grainger Street
Newcastle upon Tyne
NE1 5AT
Find us using what3words: poetic.reef.pardon
When you arrive:
There is no on site parking at Newgate Court. You'll be able unload your belongings in the loading bay at the front of the building. You can collect your keys from the reception desk. This key fob is for your flat, rooms and communal areas.
Unite Students will provide you with further details about arrival soon. In the meantime, check out their website for updates.
Main arrival dates:
Saturday 16 to Saturday 23 September, 08:00 - 20:00
Reception details:
Bryson Court
Portland Road
Newcastle upon Tyne
NE2 1DT
Find us using what3words: going.future.party
Arrival slots:
You will receive an Eventbrite link on, or after, 30 August inviting you to book your arrival slot. If you are unable to arrive during the main arrival dates, you can contact Abodus to make alternative arrangements.
Main arrivals dates:
Saturday 16 August onwards
Reception details:
Wellington St Plaza
Wellington Street
Newcastle upon Tyne
NE4 5SA
Find us using what3words: sharp.into.solar
When you arrive:
There is limited parking available for check-in. You'll be able to park for 15 minutes so you can unload your belongings. You can collect your keys from the reception desk. This key fob is for your flat and room. It will also give you access to the gates, reception and social spaces.
Unite Students will provide you with further details about arrival soon. In the meantime, check out their website for updates.
The items you will need to bring when moving into your room will differ depending on which accommodation you have been assigned. Here is a general list of items that you may need:
- essential Documents - ID, passport, bank card,
- your National Insurance number
- clothes
- necessary medicine, plasters, etc.
- hygiene products (toothbrush, hairbrush, soap, etc.)
- towels
- bedding (pillow, duvet, sheet)
- tea towels
- laundry basket
- cutlery, pots and pans
- coat hangers
- laptop
- chargers
- alarm clock
- items to personalise - cushions, bed throw, battery-operated fairy lights, photo frames
There are also a few general items you should not bring with you when moving into your accommodation. Here are a few listed:
- a pet (unless a service dog)
- loud instruments
- a BBQ
- candles
- kettles, toasters, microwaves
- portable heater
- mains-powered fairy lights
- mini fridge (if you need a mini fridge for medical reasons, please get in touch with us)
- furniture
- vacuum cleaner, ironing board
If you are moving into University owned accommodation, booking your arrival slot is part of your mandatory induction. You access your induction in the accommodation portal. You will be able to complete your induction and book your slot 14 days before your contract start date. You need to have accepted your contract in order to view the induction.
If you are moving into a managed partnership accommodation, their arrival arrangements differ. Please see our managed partnership arrival information for more details.
If you are an international student your contract starts on 11 September. This will allow you to take part in International Welcome events. We are unable to allow students to arrive before 11 September.
If you are a UK student your contract starts on 14 September. We may be able to accommodate an early arrival from 11 September, subject to availability. Please contact us to enquire if this is possible.
If you have been offered a room in a managed partnership scheme, please contact them directly to arrange your arrival.
We understand that if you are travelling from overseas, you wont have room in your case for bulky items. To help smooth your transition to Newcastle, we will provide you with:
- Duvet
- Duvet Cover
- Fitted sheet
- Pillow
- Pillowcase
- Dinner Plate
- Side plate
- Bowl
- Mug
- Glass tumbler
- Knife, fork, spoon, teaspoon