Contact Us

September 2020 applicants

The information below is subject to change due to the ongoing Covid-19 situation. This page will be updated accordingly as circumstances change.

Contact Us


Find out how to contact the Accommodation Service.

New students

If you've already applied for accommodation, just log in to the My Journey section of your application and use the online form.

If you haven't applied yet, use the University's online enquiry form to get in touch with us.

Current students

Ask your question via our online form.

Staff members

If you'd like to book accommodation with us, look at the Staff and Visitors section of this website. You'll need to fill in a staff booking form.


We value the feedback of our customers. Please complete our feedback form.


Please note that Accommodation Services are currently working remotely and are unable to accept postal deliveries at the below address.

Accommodation Services
Newcastle University
King's Gate
Newcastle upon Tyne

Social media

Follow our channels for news, and drop us a message if you have any queries.


University Allocations Team

The Allocations Team offer a drop-in service where you can visit us to discuss your accommodation.

Day Time Last drop-in time
Monday 9am to 5pm Last appointment at 4.45 p.m.
Tuesday 9am to 1pm Last appointment at 12.45 p.m.
Wednesday 1pm to 5pm Last appointment at 4.45 p.m.
Thursday 9am to 1pm Last appointment at 12.45 p.m.
Friday 9am to 5pm Last appointment at 4.45 p.m.

Please note that due to Covid-19 we are working remotely and are currently unable to offer this service.
If you would like to speak to the Allocations Team please contact us and we'll be happy to help.

Allocations Manager: Rebecca Dickinson
Assistant Manager: Gillian Adamson
Accommodation Officers: Imran Haq and Jane Ormrod
Administration Officers: Adela Bajerova and Jennifer Warren

ResLife Team

If you're unable to meet us on site and need an appointment, please contact us and we'll be happy to help.

ResLife Manager: Tony Chapman-Wilson
ResLife Coordinators: Pam Bonner, Stephen Olver and Laura Ruddle


ResSupport Manager: Alison Clemett

Accommodation Finance Team

Assistant Manager: Gillian Adamson
Credit Control Officers: Janet Webster and Shar Ludkin

Accommodation Sites

Find out how to contact staff at a specific accommodation site.

Bowsden Court
Telephone: 0191 213 5664

Castle Leazes
Telephone: 0191 208 8300

Grand Hotel
Telephone: 0191 208 2090

Jesmond Road
Telephone: 0191 208 2090

Kensington Terrace
Telephone: 0191 208 2090

Newgate Court
Telephone: 07908154265

Park Terrace
Telephone: 0191 208 2090

Park View
Telephone: 0191 208 8445

The View
Telephone: 0191 261 8995

Turner Court
Telephone: 0191 484 0110 or 0191 484 0111

Windsor Terrace
Telephone:0191 208 2090