Contact Us
September 2021 applicants
The information below is subject to change due to the ongoing Covid-19 situation. This page will be updated accordingly as circumstances change.
Contact Us
Services
Find out how to contact the Accommodation Service.
New students
If you've already applied for accommodation, just log in to the My Journey section of your application and use the online form.
If you haven't applied yet, use the University's online enquiry form to get in touch with us.
Current students
Ask your question via our online enquiry form.
Staff members
If you'd like to book accommodation with us, look at the Staff and Visitors section of this website. You'll need to fill in a staff booking form.
Feedback
We value the feedback of our customers. Please complete our feedback form.
Address
Please note that Accommodation Services are currently working remotely and are unable to accept postal deliveries at the below address.
Accommodation Services
Newcastle University
King's Gate
Newcastle upon Tyne
NE1 7RU
Teams
University Allocations Team
The Allocations Team offer a drop-in service where you can visit us to discuss your accommodation.
| Day | Time | Last drop-in time |
| Monday | 9am to 5pm | Last appointment at 4.45 p.m. |
| Tuesday | 9am to 1pm | Last appointment at 12.45 p.m. |
| Wednesday | 1pm to 5pm | Last appointment at 4.45 p.m. |
| Thursday | 9am to 1pm | Last appointment at 12.45 p.m. |
| Friday | 9am to 5pm | Last appointment at 4.45 p.m. |
Please note that due to Covid-19 we are working remotely and are currently unable to offer this service.
If you would like to speak to the Allocations Team please contact us and we'll be happy to help.
Allocations Manager: Rebecca Dickinson
Assistant Manager: Gillian Adamson
Accommodation Officer: Jane Ormrod
Administration Officer: Adela Bajerova
ResLife Team
If you're unable to meet us on site and need an appointment, please contact us and we'll be happy to help.
ResLife Manager: Tony Chapman-Wilson
ResLife Coordinators: Pam Bonner, Stephen Olver and Laura Ruddle
ResSupport
ResSupport Manager: Alison Clemett
Accommodation Finance Team
Assistant Manager: Gillian Adamson
Credit Control Officer: Shar Ludkin
Accommodation Sites
Find out how to contact staff at a specific accommodation site.
Bowsden Court
Telephone: 0191 213 5664
Email: bowsden.court@ncl.ac.uk
Castle Leazes
Telephone: 0191 208 8300
Email: castle.leazes@ncl.ac.uk
Grand Hotel
Telephone: 0191 208 2090
Email: kensington.terrace@ncl.ac.uk
INTO Joseph Cowen Halls
Telephone: n/a
Email: into.accommodation@ncl.ac.uk
Jesmond Road
Telephone: 0191 208 2090
Email: kensington.terrace@ncl.ac.uk
Kensington Terrace
Telephone: 0191 208 2090
Email: kensington.terrace@ncl.ac.uk
Park Terrace
Telephone: 0191 208 2090
Email: kensington.terrace@ncl.ac.uk
Park View
Telephone: 0191 208 8445
Email: park.view@ncl.ac.uk
The View
Telephone: 0191 261 8995
Email: info@downingstudents.com
Turner Court
Telephone: 0191 484 0110 or 0191 484 0111
Email: pgsv@abodusstudents.com
Wellington St Plaza
Telephone: 0191 232 6821
Email: wellingtonstplaza-newcastle@unitestudents.com
Windsor Terrace
Telephone:0191 208 2090
Email: kensington.terrace@ncl.ac.uk