What Happens Next?
Find out when you’ll hear from us and how we'll process your application.
Processing your application
Our rooms are not allocated on a first come, first served basis to ensure we can assign rooms in a way that is as fair as possible to all students that have met the conditions of the New Student Guarantee. Instead, you will be assigned a random number in our system after the application deadline. We will then process applications in this numerical order. We will make every effort to assign you accommodation according to your choices, but in some instances, we may need to offer you an alternative. Don’t worry, you’ll have a great experience wherever you live.
When allocating accommodation, we aim to create a diverse mix of students in each flat. If you are a mature student, we try to place you with students of a similar age where possible.
Book now
When you reserve a room online via Book Now, you will be asked to sign your contract. If your contract isn't available at the time of booking, you will receive an email when it is. You will have three days from receiving the email to log on to the portal and accept your contract.
Special requirements
If you declared a medical need, disability, or requirement for specific facilities on your application, we’ll consider this when making your allocation to ensure we offer you a room that’s best suited to your needs. To support this, we ask that you complete a Medical Evidence Form outlining your medical need. Please submit your medical evidence as early as possible as we may need to contact you to discuss your individual requirements.
If you requested a single-gender or alcohol-free room, we will try to place you in the relevant accommodation. We may have to place you elsewhere if these rooms have been filled. If we need to offer you a room in mixed-gender accommodation instead, we'll let you know when we send your offer.
For specialist allocations information including for under-18s, LGBTQ+ and estranged students, please refer to our Allocations Policy.
If you are living in University-owned accommodation, you will not need to pay anything when you accept your offer. Find out more about paying for your accommodation.
If you are in managed partnership accommodation, you may need to pay a deposit. It is best to check with your accommodation provider directly.
Personal Possessions Insurance is included in all our student accommodation contracts. You will have the opportunity to increase your cover if necessary. If you want to bring your bicycle, it may be worth getting separate cover.
We are unable to provide you with another accommodation offer. Due to high demand, we can't guarantee that you will be placed in your preferred accommodation.
Students that Book Now will not be able to amend their accommodation once it has been booked.
If you wish to cancel your room before signing your accommodation contract, please contact us as soon as possible. Please note that if you cancel your booking, you will be unable to apply again and will need to source alternative accommodation in the private sector.
Once an accommodation contract has been signed, there are limited circumstances in which a student can cancel.
We are currently working behind the scenes to finalise our accommodation contract. Once this is ready, we'll get in touch via email to ask you to formally sign your accommodation contract. You will have three days from being notified to sign your contract. Please make sure that you check your emails regularly to ensure you don’t miss this. If the accommodation contract is not signed before the deadline, the offer will expire, and your booking will be cancelled.