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What Happens Next?

Find out when you’ll hear from us and how we'll process your application.

Processing your application

Our rooms are not allocated on a first come, first served basis to ensure we can assign rooms in a way that is as fair as possible to all students that have met the conditions of the New Student Guarantee. Instead, you will be assigned a random number in our system after the application deadline. We will then process applications in this numerical order. We will make every effort to assign you accommodation according to your choices, but in some instances, we may need to offer you an alternative. Don’t worry, you’ll have a great experience wherever you live.

When allocating accommodation, we aim to create a diverse mix of students in each flat. If you are a mature student, we try to place you with students of a similar age where possible. 

Book now

When you reserve a room online via Book Now, you will be asked to sign your contract. If your contract isn't available at the time of booking, you will receive an email when it is. You will have three days from receiving the email to log on to the portal and accept your contract. 

Special requirements

If you declared a medical need, disability, or requirement for specific facilities on your application, we’ll consider this when making your allocation to ensure we offer you a room that’s best suited to your needs. To support this, we ask that you complete a Medical Evidence Form outlining your medical need. Please submit your medical evidence as early as possible as we may need to contact you to discuss your individual requirements. 

If you requested a single-gender or alcohol-free room, we will try to place you in the relevant accommodation. We may have to place you elsewhere if these rooms have been filled. If we need to offer you a room in mixed-gender accommodation instead, we'll let you know when we send your offer.

For specialist allocations information including for under-18s, LGBTQ+ and estranged students, please refer to our Allocations Policy.  


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