Leaving Us
Whether you're at the end of your contract, or leaving early, we’re here to help.
Moving out
We hope you've had a brilliant time living in accommodation but all good things must come to an end and you'll need to move out when your contract ends. Don't worry, you'll receive a departure email from our Customer Services team with everything you need to know about the moving out process.
You're responsible for leaving your accommodation in the same condition as when you arrived - use our handy Departure Checklist to make sure that you have done everything you need to before you leave us.
Can I leave any belongings?
When leaving your accommodation, it is vital that you take all of your belongings with you. You're responsible for making sure the room is left empty so that our team can make sure your room is thoroughly cleaned for the next student.
If you have belongings or food that you no longer need, consider donating them. We work with the British Heart Foundation to collect supplies every year. We also collaborate with local food banks to collect unopened, long-life items and the Students' Union organises the "Leave Newcastle Happy" initiative, which limits waste.
Find out more about how to donate different items below. If you are unsure what can be donated or need more help, contact ResLife.
Items you can donate
In your student village’s reception or social space, you’ll see a ResLife ReHome donation box. There are lots of useful items you can donate to help future students, including:
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kitchenware (pots, pans, cutlery, plates, mugs)
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stationery
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clothes airers and hangers
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unused toiletries
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non-perishable food
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decorative items (policy-compliant)
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reusable home essentials
Drop off your items anytime during Term Three before you leave—your donation could make a big difference to someone arriving in September.
Leftover food
Any unopened, non-perishable food can be donated. Come down to your student village’s ResLife space during its opening hours and put it in our boxes. We will then donate what we can to food banks. The kind of things we are looking for are:
- Tinned fruit
- Instant mash/tinned potatoes
- Tea/coffee
- Soup (tins)
- Cereal
- Tinned meat
- Rice
- Pasta
Bicycles
Newcastle University doesn’t accept bikes but don’t worry, there are places still to donate them. Check out Recyke Y’Bike in Byker. They accept all bikes, no matter their quality!
Leaving early
If your plans have changed and you no longer need the room, please let us know by completing a 'request to leave early' on the accommodation portal. You can find this under ‘Your Room’ and selecting the request ‘Leave early’.
It is your responsibility to inform us if you are leaving as your school won't tell us on your behalf.
There are also some important things to be aware of; your contract does not include a notice period. This means that if you decide to leave early, you'll be responsible for paying rent until the contract ends unless you find a replacement tenant.
Finding a replacement tenant
If you find another Newcastle University student to replace you, we will release you from the contract. Find out more about this option in the Residents Handbook 25-26.
Withdrawing from University
If you withdraw from University (ie you are no longer a registered student) and you live in University-owned accommodation, you'll only be charged full rent for the termly billing period.
When leaving your room, remove all your belongings and return your key to reception before the end of the billing period.
Liability terms vary for students living in partnership accommodation (Unite, Abodus, Downing or Homie). Please contact your accommodation provider directly to inform them of your departure and for more information relating to your accommodation fees.
Can the Newcastle University Accommodation team help me find private housing?
While we do not advertise private properties to rent, you can book an appointment with NUSU who offer housing advice, and our ResLife team can help you find the perfect flatmates through their 'Find a Flatmate' events.