September 2022 arrivals 

We look forward to welcoming you to your accommodation soon.  Before you arrive, please see some important information regarding the arrivals process below.

Arrival slots

To help us to prepare for your arrival and to allow us to safely manage the arrivals process, we ask most students to book an arrival slot.  This will be done online via a link that will be emailed to you.

• Undergraduates based in the UK - If you are a UK based undergraduate, you will be asked to book a time specific arrival slot during our main arrivals period.  If you are living in Kensington Terrace, Park Terrace, Windsor Terrace, or Castle Leazes, you will be sent an email with your arrival slot booking link on Tuesday 30th August.  If you are living in Park View or Marris House, you will be sent an email with your arrival slot booking link on Wednesday 31st August.  Please note that arrival slots are booked on a first come first served basis and we are only able to safely accommodate a set number of arrivals during each time period. 
• Undergraduates based outside of the UK and Postgraduate students - If you are an International student, a UK student based outside of the UK, or a postgraduate student, we ask you to let us know when you expect to arrive at your accommodation by booking an arrival slot using the link sent to you.  If you are living in Kensington Terrace, Park Terrace, Windsor Terrace, or Castle Leazes, you will be sent an email with your arrival slot booking link on Tuesday 30th August.  If you are living in Park View, Marris House, Bowsden Court or Jesmond Road, you will be sent an email with your arrival slot booking link on Wednesday 31st August.
• Students on courses that begin early or Grand Hotel residents - If you are on a course that begins early (e.g. Accelerated medics, PGCE students, MSC Physician associates) and you have a contract start date before Tuesday 13th September, or you are living in the Grand Hotel, you do not need to book an arrival slot.

Arrivals process

For specifc details regarding the arrival process and key collection for your accommodation, you should visit the Residence Reception Details webpage and click on the tab for your accommodation site.  

Arrivals during the academic year

When you arrive into Newcastle, make your way to your accommodation reception and your keys will be issued there. Opening times along with address and contact details can be found within the Residence Reception tab of our Current Students section on the website.

If you arrive outside of reception opening hours, you'll need to contact our Estates Security Service on +44 (0) 191 208 6817. Security Officers will arrange to meet you and give you your key and you will be asked to show a copy of your Key Collection Pass with details of your room allocation.

If you’re staying at one of our managed partnership sites, you’ll need to contact your accommodation directly. Contact details for your accommodation and the out-of-hours team is available within the Residence Reception tab of our Current Students section on the website.

 

 

University-owned accommodation will have all the basics that you need for your arrival, including bedding, crockery and cutlery. You can use these items throughout your contract period. 

Further information about travelling to Newcastle can be found here.

Please read the section above (Key Collection) for information regarding arriving at your accommodation and key collection.

 

 

Your room will have been deep cleaned before you arrive, once here, you will see signs and posters directing you around the accommodation and showing you how to use stairwells and lifts safely.

You will get to know the friendly faces of our residences team as they clean high traffic areas such as staircases, lifts and common rooms frequently. There will be hand sanitiser available at the entrance to every building, too. If your room has shared washroom facilities, these will be regularly checked, cleaned, and sanitised. But we encourage you to develop a new life skill and clean too! After all, it’s working together and helping one another that’ll help to keep us healthy and safe.

 

Wondering what to do in your first week?

You will be welcomed into your Newcastle home with a range of activities with your ResLife team who are there to support you throughout your time living with us.  These activities will be organised both present in person and remotely.

Your ResLife Coordinator (RLC) will be available throughout the week to answer any questions in the ResLife Connect Zoom Rooms, as well as offering a range of ‘hacks’ to help you get used to living with your flatmates and how to survive with everything cooking, cleaning and living independently. And if you want some top tips from an experienced student, one of our ResLife Student Assistants (RSA’s) will be available as well to talk through any information or support you might need, as well as talk through what to do in your accommodation, University life, and within the city.

In your first weeks you will be able to choose from:

• Quizzes
• Games nights
• Arts and Crafts
• Cookery classes
• Sustainability and everything ‘recycle and reuse’
• Webinars on independent living
• Orientations around your accommodation and the city
• Competitions and Giveaways
• Online top tips and ‘hacks’ providing handy information

Full information is available on the ResLife webpages.

In the meantime, please also check out the University Welcome pages.

Although it is tempting to bring as many of your belongings as possible, you should consider the amount of storage space available in your room and communal areas.

Bedding and crockery isn't automatically included in your accommodation (unless you are travelling from abroad – please see the section above). If you are planning to order essential items such as crockery, bedding, etc from any other retailers, please ensure that these will be delivered after your arrival as we will be unable to take deliveries of parcels before your contract start date.

Some items can also easily be purchased once you’ve arrived, such as stationery, books, food, etc. There are plenty of shops in town, and you will be able to find most of the things you need there.

Typically, the things that new students find most useful to bring with them are:

• Documents – ID, passport, bank card, etc.
• Your National Insurance number
• Clothes (don't forget your fancy dress!)
• Necessary medicine, plasters, etc.
• TV licence - if you'd like to watch TV as it's being shown on any of your personal devices (TV in your bedroom, PC, laptop, tablet, phone), or use BBC's iPlayer, you'll need to be covered by your own licence!
• Hygiene products (toothbrush, hairbrush, soap, etc.)
• Towels 
• Bedding (pillow, duvet, sheet)
• Tea towels
• Laundry basket
• Cutlery, a pot and a pan - although to make moving in easier, we'd recommend that you buy these once you're in Newcastle!
• Coat hangers
• Laptop/desktop PC
• Chargers
• Alarm clock
• Things that will remind you of home – e.g. photos of friends and family, a cuddly toy 
• Items to personalise your room with – cushions, bed throw, battery-operated fairy lights, photo frames

We wouldn’t recommend bringing anything that might take up too much space, be a potential hazard (either to you or the property) or cause disruption to your flatmates and neighbours. Some examples are:

• Your pet (sorry!), no matter how small 
• A drum kit
• BBQ
• An inflatable pool
• Candles 
• Kettles, toasters, microwaves – your kitchen will be equipped with electronics which have been tested and proven to be safe
• Portable heater
• Mains-powered fairy lights
• Mini fridge (if you need a mini fridge for medical reasons, please contact us)
• Furniture - your room and flat will be fully furnished 
• Vacuum cleaner - your University-owned residence will provide you with this (for Managed Partnership residences, please check with them directly)
• Ironing board - as above