We always aim to allocate accommodation according to your preferences, but where this is not possible, we use your 'Alternative Preferences' to select you an alternative residence or room type.
This means that you're still guaranteed a room, even if it's not one of your preferred choices.
Receiving your offer
If you are allocated accommodation, one of the following will happen:
For University-Managed accommodation you will receive an email asking you to log in to our website to view and accept the offer.
For Managed Partnership accommodation you will be sent an email directing you to the company's online system so you can register and accept the offer.
Accept your offer
Read through all of the information carefully, as upon acceptance you will be creating a legally binding contract.
Make sure you accept the offer by the expiry date. If you don't, the offer will be withdrawn and the room will be given to another student.
Reject your offer
Think very carefully before rejecting the offer. You won't be given another one and you'll have to find your own alternative accommodation.
If you're a postgraduate student and reject your offer, you'll have to pay a Cancellation Charge (PDF: 45KB) of up to £250. Use our Refund Request Form (PDF: 143KB) to organise getting your application fee back (minus the cancellation charge).
Cancellation after accepting your offer
If as an undergraduate student you were allocated a room, which you accepted whilst holding only a Conditional Firm offer to study at Newcastle University and you are unsuccessful in obtaining a place, your room allocation will be withdrawn and your application cancelled.
If you were allocated a room in a Managed Partnership scheme and paid any upfront fees, these will be refunded to you in full, but there may be a small delay in the refund being processed.