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Feedback from our Self Issue Kiosks

31 July 2025

Feedback from our Self Issue Kiosks

Our Self Issue kiosks have an option to leave quick feedback, rating your experience in the library from excellent to bad. The graph shows how you rated your experience between December 2024 and June 2025. 

 

A bar chart showing the responses to our self service kiosk quick feedback option between Dec '24 and Jun '25.

The image shows a bar chart indicating the following experience ratings for December 2024 - June 2025 from our self issue kiosk survey:


Excellent - 65.12%

Good - 4.65% 

Average - 4.65%

Poor - 6.98% 

Bad - 18.60% 

Your opinions are valuable to us and help shape our service, inform how we develop our resources and plan our spaces for the future. We welcome your suggestions, comments and ideas on how we can continually improve, and we aim to respond to all feedback within 3 working days.