Student and Staff Wellbeing

Mental and Physical Wellbeing

Mental and Physical Wellbeing

Counselling and Mental Health

We aim to help students get the most from their time at the University and to maximise their academic success by providing brief counselling and mental health disability support.

Our service is without charge and is available to all current students. 

We offer counselling appointments:

  • 09.00 - 21.00 Monday - Thursday
  • 09.00 - 17.00 on Fridays during term-time.
  • Outside of term-time we offer appointments from 09.00 - 17.00 Monday - Friday.

Please note we are not an emergency service and do not run an out of hours service.

We understand the concern that can sometimes accompany a loved one being at University. We take all concerns raised about our students wellbeing seriously and always act to ensure their safety and wellbeing is a priority. We actively encourage students to talk with their families and wider support networks, especially when they may be struggling.

We are also happy to disclose information to you if we have the students consent. We recognise if you don’t have this consent, it can be frustrating and in such situations we will always encourage the student to communicate directly with you and support them to overcome any fears they may have about doing so, while respecting their right to privacy.

If you require Urgent Help please click the action button below. 

Counselling Team

The Newcastle University Counselling Team provide counselling for students who may be struggling with life concerns which cause unmanageable emotional or psychological distress. 
Students are linked to the correct internal or external support system via an assessment process.

Mental Health Team

The Mental Health Team provides assessments and recommends to schools the academic adjustments students with mental health disabilities require. They also provide advice and facilitate access to practical support for students with ongoing mental health disabilities and significant vulnerabilities, with the aim of enabling them to engage with their studies in a safe and effective way. With student consent, they will liaise with external mental health partners, to help maintain student mental wellbeing and aid any transition into and out of University.

Wellbeing Consultancy Service

The Wellbeing Consultancy Service is a telephone service available to anyone with concerns about the physical or mental wellbeing of a Newcastle University student. Staffed by our Mental Health Team, callers are provided with advice and guidance and when necessary the Consultancy staff will take proactive safeguarding action.

Visit the Wellbeing Consultancy Service for more information