If you're a Newcastle University student and you have some concerns about your wellbeing, please contact us to request an assessment appointment with a member of the Counselling and Mental Health Team.

If you are worried about a fellow student between 09.00 and 17.00 please call the Welfare Team on:

Telephone: + 44 (0) 191 208 3333

For concerns which cannot wait till the next working day, contact

University Security on + 44 (0) 191 208 6817 (24 hours a day, 7 days a week)

 

Emergencies

If you think a fellow student may be at immediate risk of harming themselves or someone else (ie i.e. threatening to take their own life or the life of another person), call the emergency services on 999, then follow this up with a call to University Security on  + 44 (0) 191 208 6817.

Security will then work with emergency emergency services and Student Health and Wellbeing to take support and safeguarding action. 

See our emergency and out of hours page for more details.

 

Concerns about a Student

If you're a member of Newcastle University staff and you are concerned about the wellbeing of a student, contact

The Student Welfare Team 0191 208 3333 during office hours

or email wellbeingconsultancy@newcastle.ac.uk 

For out of hours concerns, which cannot wait until the next working day, contact

University Security on 0191 208 6817 (24 hours a day, 7 days a week)

 

Emergencies

The Student Health and Wellbeing Service is not an emergency service.

If you think a student may be at immediate risk of harming themselves or someone else (i.e. threatening to take their own life or the life of another person), call the emergency services on 999, University staff should then follow this up with a call to University Security on 0191 208 6817. 

Security will then work with emergency services and Student Health and Wellbeing Welfare Team to support safguarding action. 

See our emergency and out of hours page for more details.

 

 

If you're a parent, family member or friend of a Newcastle University student whose mental health you are concerned about, you can contact the Student Wellbeing Service who will be able to advise and/or signpost you in the right direction.

It's often helpful to encourage the student to take a look at our web pages and to contact the service themselves to request an assessment appointment. During this appointment, we'll discuss the range of support available and which option might best suit their particular needs.

To contact the Student Welfare Team call 0191 208 3333, or email wellbeingconsultancy@newcastle.ac.uk

Emergencies

The Student Health and Wellbeing Service is not an emergency service.

If the student is expressing thoughts of suicide, self-harm or risk-taking behaviour, and you have a high concern for their safety, advise them to contact their GP and arrange an appointment immediately.

If you think the student may be at immediate risk of harming themselves or someone else (ie threatening to take their own life or the life of another person), call the emergency services on 999.  See our emergency and out of hours page Urgent Help for more details.