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24/7 Support

You can access support 24/7 with our online tools and wellbeing apps.

Emergency and crisis support

Urgent and emergency care - ☎ 999

HOPELINE247 - ☎ 0800 068 4141

Text: 'HOPE' to 88247

Wellbeing support

Our resources page offers support and advice

Request wellbeing support

Spectrum Life

Take some time to explore our new 24/7 Wellbeing App - Spectrum Life. With plenty of support options to choose from, why not register now to access hours of wellbeing content and improve your mental health, fitness, and nutrition.

You can also access your Student Support Service, redeem lots of wellbeing discounts, and much more! All you need to do is:

1. Go to: newcastleuniversitystudents.spectrum.life/login

2. Click: New here? Sign up!

3. You will need to use your college/university’s unique code: NUNI

4. Create a password and click: Sign Up

5. Make sure to download the Spectrum.Life app

Spectrum Mental Health Support - 24/7

As stated above, Spectrum offers Mental Health support which is 24/7 - they understand that mental health distress is not a 9-5 Monday to Friday issue.

Their team of mental health professionals can provide you with immediate help and support in managing whatever issues you are facing, as well as referral into further support where appropriate.

They offer access to their mental health team via telephone, live chat, SMS & WhatsApp channels.

Their team is available 24 hours a day, 7 days a week, 365 days a year

Call them on:

UK: +448000318227

International: 0035315180277

Whatsapp/SMS: 07418 360 780

TalkCampus app

TalkCampus 24/7 is a global student peer support platform. It's designed as a place where you can be yourself and talk about how you’re really feeling.

You can access 24/7 support online via our TalkCampus platform and receive advice and guidance on a range of wellbeing matters such as anxiety, low mood and loneliness.

We also offer an emotional distress helpline as part of this service. You can call 24/7 for out-of-hours support via the app.

Talk Campus

iNCLude app

Our iNCLude app offers a range of evidence-based resources. It supports your wellbeing by offering tips on creating positive habits and improving your mental health. This app is a preventative measure, so you can use the resources to keep yourself physically and mentally healthy. 

You can also connect with the digital wellness coach, Charley, as you cultivate small habits and establish a daily routine. Dive into podcasts featuring powerful CBT techniques and explore journaling for self-discovery. Stay informed about wellbeing events, track your progress, and develop essential coping skills.