Student and Staff Wellbeing

Disability Support

Disability Support

We are committed to providing a friendly and accessible service for disabled students so that you may study effectively and make full use of the opportunities at Newcastle University.


Advice, information and guidance is available to disabled applicants and students at all stages of your university career. In addition, we liaise with academic Schools over students' support requirements and external agencies where appropriate.

The Student Health and Wellbeing Service and your School will work to support you throughout your time at Newcastle, and engage you as a partner in your learning. As part of this learning partnership you will need to participate in the support that is offered to you to make it work. In particular, if you feel that your support requirements change at any time, then it is important that you let us know so that they can be reviewed to meet your needs. We also liaise with academic Schools over students' support requirements and external agencies where appropriate.


Support is available to students with disabilities and long-term medical conditions, along with those who have caring responsibilities for those with disabilities. Conditions include:

  • unseen long-term health conditions - eg Epilepsy, Diabetes, Migraine, severe Asthma, Arthritis, Cystic Fibrosis, Cancer, HIV, Chronic Fatigue Syndrome, Irritable Bowel Syndrome
  • physical conditions - may use mobility equipment such as a wheelchair or crutches on a regular basis or this may fluctuate from day to day
  • sensory conditions - eg visual or hearing impairment, Autism Spectrum Disorder, Asperger’s
  • specific learning difficulties - eg Dyslexia, Dyspraxia, Dyscalculia, ADHD
  • long-term mental health condition - eg Anxiety, Depression
  • students who have caring responsibilities - this includes looking after a family member, partner, or friend who may be ill, disabled, have a mental health condition, or is misusing alcohol or drugs

Disability support adjustments

  • advice, information and guidance for new applicants at any stage of your application
  • advice, information and guidance throughout all stages of your university degree
  • exam concessions
  • an individual Student Support Plan (SSP)
  • access to one to one study skills sessions for students with a diagnosis of a specific learning difficulty e.g. dyslexia, dyspraxia, dyscalculia, AD(HD), or Autistic Spectrum Disorder
  • transitional and social support
  • advice and information for academic staff
  • specialist study skills support (information for Needs Assessors: Newcastle University employs qualified specialist study skills tutors registered with ADSHE. We can provide our students with some specialist study skills support that is non-chargeable to DSA, however, capacity is limited. Therefore to ensure students are guaranteed access to the support they may need, we would ask that a recommendation for specialist study skills is made under DSAs).  

If you require support please contact us and we will arrange an appointment for you to meet with an adviser to discuss your support needs.

University applicants can fill out this form to provide additional information to the team.

Disability support links

Other useful links

Providing Evidence

Prospective students

Providing evidence in advance of your course starting helps us to ensure you have the support you need. Information can be emailed to us or sent to the postal address below. 

Please find further guidance below regarding providing appropriate evidence for your specific needs.

Contact Us

You can submit your medical evidence to us by using one of the following team email addresses or by using the postal address below.

For a disability, or long-term medical condition(s) email the Disability Advisor Team
For a specific learning difficulty, such as Dyslexia, Dyspraxia, Dyscalculia, AD(H)D or Autistic Spectrum Disorder email Specialist Learning Team
For a mental health condition email the Mental Health Advisor Team

If you have a general query or you are unsure which team you need to contact please use our web contact form and an appropriate member of the team will get back to you.

Disability Team
Student Health and Wellbeing Service 
Newcastle University
King’s Gate – Level 2
Newcastle upon Tyne

0191 208 3333

Make An Appointment

Book an appointment by email

If you would like to arrange an appointment to discuss your support needs with an adviser you can do this in the following ways:

Book an appointment by telephone

You can contact us via the telephone on 0191 208 3333 and a member of the team will arrange a suitable appointment time for you.  

Request an appointment using our web enquiry form

If you are unsure which team is best placed to handle your query, please complete a web enquiry form and the appropriate team will be in touch with you.

Specific Learning Difficulties and Disability Drop-in Sessions 

We offer drop-in sessions for students with a specific learning difficulty or a disability.

Sessions take place on Wednesdays 12:00pm – 4:00pm and Fridays 11:00am - 2:00pm within term time at King’s Gate Level 2. Here you can meet with an adviser without the need for an appointment.  For students with a mental health condition, an alternative appointment system is available, please contact our Mental Health Advisor Team.

If you wish to attend a drop-in session, please report to the help desk at Level 2 King’s Gate during the above times.  Please note that this service is offered on a first come first served basis.

Advisers are also available for longer, pre-booked appointments, for those circumstances in which a drop-in would not be sufficient. If you would like to pre-book one of these, please email 

The Specialist Learning Team will also run a drop-in at the Urban Sciences Building (USB) from 10:00am-1:00pm on Wednesdays within term-time. This is open to any student who would like to attend, not just students on programmes in the USB. 
• From 10-11am, we offer two 30 minute drop-in slots which can be booked directly with the Reception staff in USB. 
• From 11-1pm, we offer two pre-booked 1 hour appointments, which should be booked in advance with the Specialist Learning team. 


Prospective students and external queries

If you are from outside of the organisation and would like to contact us, please send your enquiry via the online web form

Any other enquirers, such as prospective students or members of staff, please send your enquiry via the online web form

DSA Funding

Disabled Students' Allowances (DSA) is a non-means tested grant available to U.K. disabled students who are applying for, or are attending, a course of Higher Education.

Most international disabled students and those studying non-degree courses cannot usually access DSAs as there are specific eligibility conditions related to residence in the UK which have to be met to qualify for this funding.

DSAs cover some additional study-related costs that students will incur because of a disability, ongoing medical condition, mental health condition or specific learning difficulty. The extra costs may include specialist equipment, a non-medical helper or travel costs.

At Newcastle University we want you to have the best learning experience possible. We also want to support you to develop independent or enhanced learning and study skills. We strive towards an inclusive and accessible learning environment. If you have individual adjustment needs we will ensure you have access to an assessment where decisions about support are made on a case-by-case basis.

Applying for DSAs 

We would encourage you to contact your funding body to start your application for Disabled Students' Allowances (DSAs) as soon as you can (UK students only). Please note for PhD students, both you and your course must meet certain eligibility criteria and it is worth checking these with your funding body before you make your application. 

Our Advisers can help with this process and they can assist with any questions that you may have:

• students from England should contact Student Finance England
• students from Northern Ireland should contact Student Finance Northern Ireland
• students from Wales should contact Student Finance Wales
• students from Scotland should contact the Student Awards Agency for Scotland
• students from the Republic of Ireland should contact
• students funded by NHS Student Bursaries can find an online application form at NHSBSA
• students in receipt of Research Council funding UK Research and Innovation (UKRI)

Useful tips

• apply as early as possible; don't wait until you've been offered a place at university
• you need to give proof of your disability or health condition to the funding body. This may be a letter from your Doctor or specialist
• if you have a specific learning difficulty, such as dyslexia, you'll need to provide a 'diagnostic assessment' from a psychologist or a suitably qualified specialist teacher.

Following your application

Once you have applied for a DSA and your eligibility is confirmed, you will be asked by your funding body to attend a Study Needs Assessment, which must be carried out by an accredited Assessment Centre. You can find your nearest centre using DSA-QAG. This appointment can be carried out before the start of your course.

Following your Study Needs Assessment, a report will be produced that outlines recommendations for appropriate adjustments. This is sent to your funding body, who will then contact you to identify what they are able to fund and how to arrange your support. For further information please refer to DSA-QAG.



Staff Action Plan

Student Disability: Staff Responsibility



The University is committed to ensuring that it meets its obligations to disabled students at all times and in ensuring that it complies with its obligations under the Equality Act 2010.

Accordingly, in order to ensure maximum possible awareness among staff and students of the University’s provision for disabled students, the University has worked with the Equality and Human Rights Commission to produce an Action Plan to review its policies and procedures relevant to students with disabilities. Read our Equality and Human Rights Commission Action Plan.

Newcastle University welcomes a diverse student body and aims to support all students throughout their studies. This includes students who have temporary or long-term health conditions, mental health difficulties or disability which may have an adverse impact on their ability to study.

The University is committed to supporting student health and wellbeing and recognises that a positive approach to the management of temporary or long-term health conditions, mental health difficulties or disability is critical to student learning, academic achievement and to the wider student experience.