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Urgent Help

If you or another student is at immediate risk, call 999.

Urgent help

1. Contact the emergency services by dialling 999 or go to Accident and Emergency at the nearest hospital. Give them as much detail as you can, such as the person's location if they aren't with you. Follow all guidance from the emergency services.

Local hospitals in and around Newcastle:

  • Royal Victoria Infirmary, Queen Victoria Road, Newcastle, NE1 4LP
  • Queen Elizabeth Hospital, Sheriff Hill, Gateshead, NE9 6SX
  • North Tyneside General Hospital, Rake Lane, North Shields, NE29 8NH

2. Next, contact our security team on 0191 208 6817 to let them know what is happening. This is especially important if the emergency services need access to campus.

3. Next, we recommend contacting Student Health and Wellbeing Services (SHWS) on 0191 208 3333 if this happens in business hours. The team will support you and help mitigate the risk of future harm to you or your fellow student. SHWS are open Monday to Friday, 09:00-17:00. We are closed on UK public and bank holidays.

If the incident occurs out of hours, the university security team will alert Student Health and Wellbeing Services. They'll give you the support you need.

Support helplines