Useful Information
September 2021 applicants
The information below is subject to change due to the ongoing Covid-19 situation. This page will be updated accordingly as circumstances change.
Useful Information
Brochures
Brochures, information and guidelines.
Residence Brochures
- Welcome Home - Bowsden Court (PDF: 1,247KB)
- Welcome Home - Castle Leazes (PDF: 1,251KB)
- Welcome Home - Grand Hotel (PDF: 1,381KB)
- Welcome Home - Jesmond Road (PDF: 1,293KB)
- Welcome Home - Kensington and Park Terraces (PDF: 1,339KB)
- Welcome Home - Marris House (PDF: 1,361KB)
- Welcome Home - Park View (PDF: 1,267KB)
- Welcome Home - Windsor Terrace (PDF: 1,378KB)
Accommodation Maps
- Accommodation Map (Google)
Help and Guidelines
- Frequently Asked Questions (PDF: 301KB)
- How To Apply (PDF: 224KB)
- Accommodation rents comparison 2020 (PDF: 71KB)
Disability Information
- Guide to Independent Living (PDF: 51KB)
- Medical Assessment Form (PDF: 58KB)
Terms & Conditions
The information below can be used as a guide for residents both current and future. It's current for the 2020/21 academic year.
This information is a reference for people interested in staying with us. If you're a current resident, you'll need to look at the information provided to you when you signed up.
Terms and Conditions
General
- Standard terms of contract - University-owned accommodation (2020/21) (PDF: 265KB)
- Student Progress regulations and policies
- Terms and Conditions Booklet - University-owned accommodation (2020/21) (PDF: 1.7MB)
Fees and refunds
- Refund Request Form (PDF: 143KB)
University Public Liability Insurance
- University Public Liability Insurance (PDF: 78KB)
Policies
Our policies form part of our contracts which you sign; before signing, make sure to have a read through these.
Please note the policies below are relevant for students staying with us in the 2020-21 academic year.
Policy Information
- Allocations Policy (PDF: 139KB)
- Alcohol and Drugs Misuse Policy (PDF: 266 KB)
- Assistance Dogs Policy (PDF: 259 KB)
- Damages policy (PDF: 241KB)
- Residences Heating Policy (PDF: 147KB)
- Inconvenience Payment Policy (PDF: 98KB)
- Key Policy (PDF: 263KB)
- Lost and Left Property Policy (PDF: 162KB)
- Student Parking Policy (PDF: 178KB)
- Portable Appliance Testing (PAT) (PDF: 220 KB)
- ESS Body Worn Video (PDF: 178 KB)
- Under 18s policy for University-owned or managed partnership accommodation (PDF: 212 KB)
- Confiscation Policy (PDF: 167 KB)
Block Halls Insurance Policy
- Insurance Policy 2020 version (PDF: 188 KB)
- Insurance Summary 2020 version (PDF: 811 KB)
Additional Information
You may also find the following information of benefit to you whilst living in our residences
- Accommodation Code Leaflet (PDF: 756KB)
- Biometric Residence Permit information
- Cleaning Standard (PDF: 226KB)
- Cleaning Standard - Marris House (PDF: 168KB)
- Cleaning Standard - Park View Student Village (PDF: 80KB)
- Cleaning Standard - Pandemic (PDF: 166KB)
- Compliments, Comments and Complaints Procedure (PDF: 224KB)
- Connect to WiFi Network (PDF: 72KB)
- Customer Care Promise (PDF: 243KB)
- Damages Price List (PDF: 156KB)
- Electrical safety information (PDF: 202KB)
- Guide to Independent Living (PDF: 44KB)
- Information for Students with Families (PDF: 337KB)
- Winter Maintenance Policy (PDF: 156KB)
Accommodation Residences
Information for specific residences.
The View
- The View - Rental Tariff 43 Weeks (2020-21) (PDF: 92KB)
- The View - Frequently Asked Questions (PDF: 420KB)
University Residences
- a-z-recycling (PDF: 671KB)
- Fire Safety Video (via YouTube)
- Fire Safety Video (via YouKu)
- Guide to Appliances (PDF: 933KB)
- In an Emergency (PDF: 116KB)
- Be the Best Neighbour on Campus - PVSV & Marris House (via Bitable Video)