Useful Information
September 2021 applicants
The information below is subject to change due to the ongoing Covid-19 situation. This page will be updated accordingly as circumstances change.
Useful Information
Brochures
Brochures, information and guidelines.
Residence Brochures 2021/2022
- Welcome Home - Bowsden Court
- Welcome Home - Marris House
- Welcome Home - Windsor Terrace
- Welcome Home - Jesmond Road
- Welcome Home - Kensington and Park Terraces
- Welcome Home - Park View
- Welcome Home - Castle Leazes
- Welcome Home - Grand Hotel
Accommodation Maps
- Accommodation Map (Google)
Help and Guidelines
- Frequently Asked Questions (PDF: 301KB)
- How To Apply (PDF: 224KB)
- Accommodation rents comparison 2021 (PDF: 71KB)
- Information for Part-Year Students (PDF: 106KB)
Disability Information
- Guide to Independent Living (PDF: 51KB)
- Medical Assessment Form (PDF: 58KB)
Terms & Conditions
The information below can be used as a guide for residents both current and future.
This information is a reference for people interested in staying with us. If you're a current resident, you'll need to look at the information provided to you when you signed up.
Student Charter
Terms and Conditions
General
- Standard Terms of Contract - University-owned accommodation (2021/22) (PDF: 179KB)
- Student Progress regulations and policies
- Residents Handbook - University-owned accommodation (PDF: 1.6MB)
Fees and refunds
- Refund Request Form (PDF: 143KB)
University Public Liability Insurance
- University Public Liability Insurance (PDF: 112KB)
Policies
Our policies form part of our contracts which you sign; before signing, make sure to have a read through these.
Please note the policies below are relevant for students staying with us in the 2021-22 academic year.
Policy Information
- Allocations Policy (PDF: 271KB)
- Alcohol and Drugs Policy (PDF: 602KB)
- Assistance Dogs Policy (PDF: 260KB)
- Body Worn Video Policy (PDF: 326KB)
- Car Parking Policy (PDF: 198KB)
- Confiscation Policy (PDF: 198KB)
- Damages policy (PDF: 241KB)
- Residences Heating Policy (PDF: 214KB)
- Inconvenience Payment Policy (PDF: 98KB)
- Key Policy (PDF: 214KB)
- Lost and Left Property Policy (PDF: 212KB)
- Portable Appliance Testing (PAT) (PDF: 219KB)
- Under 18s policy for University-owned or managed partnership accommodation (PDF: 188KB)
Block Halls Insurance Policy
- Insurance Policy 21/22 (PDF: 201 KB)
- Insurance Summary 21/22 (PDF: 832 KB)
Additional Information
You may also find the following information of benefit to you whilst living in our residences
- Accommodation Code Leaflet (PDF: 297KB)
- Biometric Residence Permit information
- Cleaning Service Level Standard - Grand Hotel, Castle Leazes (Washbasin) (PDF: 206KB)
- Cleaning Service Level Standard - Marris House, Windsor Terrace and Jesmond Road (PDF: 203KB)
- Cleaning Service Level Standard - Pandemic (PDF: 213KB)
- Cleaning Service Level Standard - Park View, Park Terrace, Kensington Terrace, Bowsden Court, Castle Leazes (En suite) (PDF: 202KB)
- Compliments, Comments and Complaints Procedure (PDF: 213KB)
- Connect to WiFi Network (PDF: 72KB)
- Damages Replacement Costs (PDF: 293KB)
- Electrical Safety Information for Students (PDF: 262KB)
- Guide to Independent Living (PDF: 186KB)
- Guide to Quarantine in Accommodation (PDF: 368KB)
- Information for Students with Families (PDF: 305KB)
- Winter Maintenance Policy (PDF: 1185KB)
Accommodation Residences
Information for specific residences.
The View
- The View - Rental Tariff 43 Weeks (2021-22) (PDF: 92KB)
- The View - Frequently Asked Questions (PDF: 190KB)
University Residences
- a-z-recycling (PDF: 671KB)
- Fire Safety Video (via YouTube)
- Fire Safety Video (via YouKu)
- Guide to Appliances (PDF: 933KB)
- In an Emergency (PDF: 116KB)
- Be the Best Neighbour on Campus - PVSV & Marris House (via Bitable Video)