Brochures

Brochures, information and guidelines.

‌‌‌Accommodation Brochures

• Accommodation Overview (PDF: 75KB)
• Accommodation Survival Guide (PDF: 3.5MB)

Accommodation Maps

• ‌‌Accommodation Map‌ (Google)
• Castle Leazes Site Map (PDF: 305KB)

Disability Information

• Access for All (PDF: 457KB)
• Guide to Independent Living‌ (PDF: 51KB)
• Medical Assessment Form (PDF: 58KB)

How To Apply Online

• Cancellation Charge (PDF: 68KB)
• Frequently Asked Questions (PDF: 301KB)
• How To Apply (PDF: 224KB)

Help/Guidelines

• Email Help (PDF: 47KB)
• Information for Part-Year Students (PDF: 36KB)

Terms & Conditions

The information below can be used as a guide for residents both current and future. It's current for the 2018/19 academic year.

‌‌‌‌‌This information is a reference for people interested in staying with us. If you're a current resident, you'll need to look at the information provided to you when you signed up.

Terms and Conditions 

General

• ‌Standard Terms of Contract - University Managed 2018-2019 (PDF: 49KB)
• Standard Terms of Contract - Albion House 2018-2019 (PDF: 121KB)
• Standard Terms of Contract - Barker House 2018-2019 (PDF: 175KB)
• Student Progress regulations and policies
• Terms and Conditions Booklet - University Managed 2018-2019 (PDF: 1.7MB)
• Terms and Conditions Booklet - Albion House and Barker House 2018-2019 (PDF: 1.34MB)

Fees and refunds

• Refund Request Form (PDF: 143KB)

 

Policies

Our policies form part of our contracts which you sign; before signing, make sure to have a read through these.

‌‌ Policy Information

• Allocations Policy (PDF: 139KB)
• Alcohol and Drugs Misuse Policy (PDF: 266KB)
• Damages policy (PDF: 241KB)
• ‌Residences Heating Policy (PDF: 147KB)
• Inconvenience Payment Policy (PDF: 98KB) 
• Key Policy (PDF: 263KB)
• Lost and Left Property Policy (PDF: 162KB)
• Student Parking Policy (PDF: 178KB)‌
• Portable Appliance Testing (PAT) and Confiscation Policy (PDF: 220 KB)‌
• Under 18s Living in University Managed or Managed Partnerships Accommodation Policy (PDF: 171KB)

Block Halls Insurance Policy

• Insurance Policy 2018 version (PDF: 199KB)
• Insurance Summary 2018 version (PDF: 139KB)
• Insurance Policy Wording 2018 version (PDF: 318KB)

Additional Information 

You may also find the following information of benefit to you whilst living in our residences

• Accommodation Code Leaflet (PDF: 756KB)
• Biometric Residence Permit information
• Cleaning Standard (PDF: 226KB)
• Cleaning Standard - Park View Student Village (PDF: 80KB)
• ‌Compliments, Comments and Complaints Procedure (PDF: 224KB)
• Customer Care Promise (PDF: 243KB)‌
• Damages Price List (PDF: 156KB)
• ‌ (PDF: 198KB)‌
• Guide to Independent Living (PDF: 44KB)
• Information for Students with Families (PDF: 337KB)
• Snow Clearing Procedure (186KB)

 

NUMed Policy Information

• NUMed terms and conditions (PDF: 2MB)
• NUMed Complaints Policy (PDF: 123KB)
• NUMed Damages Policy (PDF: 231KB)
• NUMed Illegal Substances Policy (PDF: 178KB)
• NUMed Key Policy (PDF: 242KB)
• NUMed Lost Property Policy (PDF: 285KB)
• NUMed Repair Response Times (PDF: 128KB)

Accommodation Residences

Information for specific residences.

The View

• The View - UK Rental Tariff (2018-19) (PDF: 117KB)
• The View - International Rental Tariff (2018-19) (PDF: 285KB)
• The View - Frequently Asked Questions (PDF: KB)

University Residences

• a-z-recycling (PDF: 671KB) 
• Fire Safety Video (via YouTube)
• Fire Safety Video (via YouKu)
• Guide to Appliances (PDF: 933KB)
• In an Emergency (PDF: 116KB)