Useful Information
September 2022 - accommodation availability
Accommodation is now fully booked and we are unable to process new applications. Please do not travel to Newcastle unless you have accommodation or have booked a hotel/hostel for your arrival.
Useful Information
Brochures
Brochures, information and guidelines.
Accommodation Guide 2022/2023
Residence Brochures 2022/2023
- Welcome Home - Bowsden Court
- Welcome Home - Marris House
- Welcome Home - Windsor Terrace
- Welcome Home - Jesmond Road and Carlton Lodge
- Welcome Home - Kensington and Park Terraces
- Welcome Home - Park View
- Welcome Home - Castle Leazes
- Welcome Home - Grand Hotel
- Welcome Home - INTO Bernicia
Help and Guidelines
- Accommodation Rents Comparison 2022 (PDF: 1.7MB)
- Information for Part-Year Students (PDF: 106KB)
Disability Information
- Guide to Independent Living (PDF: 51KB)
- Medical Assessment Form (PDF: 58KB)
Terms & Conditions
The information below can be used as a guide for residents both current and future.
This information is a reference for people interested in staying with us. If you're a current resident, you'll need to look at the information provided to you when you signed up.
Student Charter
Terms and Conditions
General
- Standard Terms of Contract - University-owned accommodation (2022/23) (PDF: 189KB)
- Student Progress regulations & policies
- Residents Handbook - University-owned accommodation (PDF: 1.6MB)
Fees and refunds
- Refund Form (PDF: 143KB)
University Public Liability Insurance
- University Public Liability Insurance (PDF: 112KB)
Policies
Our policies form part of our contracts which you sign; before signing, make sure to have a read through these.
Policy Information
- Allocations Policy (PDF: 120KB)
- Alcohol and Drugs Policy (PDF: 406KB)
- Assistance Dogs Policy (PDF: 115KB)
- Body Worn Video Policy (PDF: 135KB)
- Car Parking Policy (PDF: 79KB)
- Confiscation Policy (PDF: 105KB)
- Damage Policy (PDF: 122KB)
- Health and Safety Policy (PDF: 412KB)
- Inconvenience Payment Policy (PDF: 72KB)
- Key Policy (PDF: 118KB)
- Lost and Left Property Policy (PDF: 112KB)
- Portable Appliance Testing (PAT) (PDF: 103KB)
- Under 18s Policy (PDF: 102KB)
- Winter Maintenance Policy (PDF: 874KB)
Block Halls Insurance Policy
- Insurance Policy 22/23 (PDF: 235 KB)
- Insurance Summary 22/23 (PDF: 722 KB)
Additional Information
You may also find the following information of benefit to you whilst living in our residences
- Accommodation Code Leaflet (PDF: 159KB)
- Biometric Residence Permit information
- Cleaning Service Level Standard - Grand Hotel, Castle Leazes (Washbasin) (PDF: 91KB)
- Cleaning Service Level Standard - Marris House, Windsor Terrace and Jesmond Road (PDF: 88KB)
- Cleaning Service Level Standard - Pandemic (PDF: 88KB)
- Cleaning Service Level Standard - Park View, Park Terrace, Kensington Terrace, Bowsden Court, Castle Leazes (En suite) (PDF: 88KB)
- Compliments, Comments and Complaints Procedure (PDF: 127KB)
- Connect to WiFi Network (PDF: 72KB)
- Damages Replacement Costs (PDF: 293KB)
- Electrical Safety Information for Students (PDF: 169KB)
- Guide to Independent Living (PDF: 79KB)
- Information for Students with Families (PDF: 132KB)
Accommodation Residences
Information for specific residences.
University Residences
- a-z-recycling (PDF: 671KB)
- Fire Safety Video (via YouTube)
- Fire Safety Video (via YouKu)
- Guide to Appliances (PDF: 979KB)
- In an Emergency (PDF: 116KB)
- Be the Best Neighbour on Campus - PVSV & Marris House (via Bitable Video)