My role is a Personal Assistant and I am based in the School of Architecture, Planning and Landscape. 

I provide PA support to:

• Dr Paola Gazzola, Head of School
• Dr Susannah (Zan) Gunn, Director of Planning
• Dr Samuel Austin, Director of Architecture.

I am the first point of contact for the Head of School and Associate Directors and manage their diaries to ensure an efficient use of all their time.  I have responsibility for ensuring the maintenance of effective, professional relationships with colleagues, students and clients; dealing with telephone and e-mail enquiries; and meetings and events. 

I also have responsibility for two receptionists; undertaking all aspects of line management duties.

I previously worked in the NHS for 24 years and have gained experiences in Cashiers, Financial Accounts, Financial Management, Secretarial Services and Medical Secretarial Services.  My most recent role was a Personal Assistant to a Clinical Director which I undertook for 6 years and this also incorporated a Team Leader role.