Staff Profile

I joined Newcastle University in February 2026 as an Education Assistant, providing administrative and student support.

My role follows the student lifecycle, and I have responsibilities in a variety of areas:

• Student Administration
• Responding to student queries
• Directing students to the appropriate support services
• Teaching Support
• Assisting with maintaining Canvas portals
• Assessment and Examinations
• Tracking submission deadlines
• Receiving exam papers
• General administrative support
• Maintaining accurate records
• Preparing reports and documentation

Previously, I worked as a Compliance Administrator, ensuring that clients were operating within their government's guidelines. I was responsible for assisting with data protection queries, potential data breaches, delivering GDPR training, interpreting regulatory documents, and writing a plethora of documents, including but not limited to, sanction reviews, standard operating procedures and process documents.

Before moving into Compliance, I studied at Newcastle University, where I graduated with a BA (Hons) in Education. My dissertation, "How Do Visual Aids Affect Knowledge Attainment in ESOL Students Aged 19+?", was awarded a First Class mark and reflected my interest in supporting effective learning and communication.

I gained a TEFL qualification while at university, which enabled me to teach English online to children in China. This experience developed my communication skills and ability to engage with a range of stakeholders. It also led me to work part-time as a supply teacher across schools in the North East, where I supported pupils with diverse learning needs, including those with Special Educational Needs (SEN).