Social Work & Probation
Social Work and Probation
About
Working in the social care sector, whether as a social or probation worker can be challenging but very rewarding. You are likely to be helping with society's most complex issues.
The National Probation Service (NPS), part of Her Majesty's Prison and Probation Service (HMPPS) is a statutory criminal justice service that supervises high-risk offenders released into the community. They work with around 30,000 offenders a year, supporting their rehabilitation while protecting the public. (Gov.UK 2018). As a probation officer working for private sector community rehabilitation company (CRC) that manages low and medium-risk offenders your duties may vary from those in the NPS.
Careers advice and articles
- Prospects: Social care
- TARGETjobs: Public service, charity and social work
- The Guardian on social care (March 2014) and probation officers (October 2009)
- Social Care.co.uk - social care careers tips and advice
- Social Care Online - database of information and research on all aspects of social care and social work
- Communitycare.co.uk – social work news and jobs
Sector news
- Guardian: Social Care Network - provides insight for social workers and social care professionals
- Children & Young People Now - magazine for professionals working with children, young people and families
- The Therapeutic Care Journal
Sector skills councils
Skills for Care and Skills for Justice provide advice for social work and probation.
Government departments and public bodies
- National Probation Service
- Youth Justice Board for England and Wales
- Probation Board for Northern Ireland (PBNI)
- Digital NHS - national information and technology partner to the health and care system
- Schools, colleges and children's services
Care councils and regulatory bodies
- Care Quality Commission - advice and information on social care and healthcare services
- Health and Care Professions Council (HCPC)
- Social Care Wales
- Northern Ireland Social Care Council
- Scottish Social Services Council includes advice on starting a career in social services
Professional bodies
Professional bodies represent and promote the interests of people working in the sector, providing services such as training and networking opportunities. They often provide careers support for students and graduates and development for people already working in the sector.
Follow professional associations on LinkedIn, or visit their websites for useful sources of news, contacts, work experience and vacancies.
The main professional associations for this sector include:
- The British Association of Social Workers (BASW)
- Health and Care Professionals Council - for Social Workers in England
- National Association of Probation Officers (NAPO) - The Trade Union, Professional Association and campaigning organisation for Probation and Family Court staff
- Probation Institute
Find professional bodies outside the UK on GoinGlobal by selecting ‘Professional and Personal Networking’ on each of the individual country guides.
Making contacts
Making contacts will help you gain insight into roles and arrange work experience. You could start with:
- social media, particularly LinkedIn and Twitter, which is useful for making contacts, finding employers and opportunities. Find out more about how to use social media for your career and subscribe to our Social Work and Social Care and Probation Twitter lists
- Newcastle alumni on LinkedIn – find out what they did after graduation and contact them for advice
Events
Recruitment fairs, open days, talks and events give insights and opportunities to make contacts. Regular events organised by the Careers Service include Employer & Sector Insights and Recruitment Events.
Related sectors
You may also be interested in:
- Armed Forces, Law Enforcement and Public Protection
- Charities and Voluntary Organisations
- Community, Advice and Guidance
- Counselling and Psychotherapy
For more options see our Explore Occupations homepage.
Roles & Skills
It's important that you research the different roles available to help you develop the relevant skills and experience needed before making an application.
Skills employers look for
You will need to show evidence of the following:
- good interpersonal skills
- caring attitude, patience and the ability to remain calm in a crisis
- resilience, motivation and commitment
- flexibility to adapt to new roles, tasks and situations
- initiative, effective decision-making skills and problem-solving ability
- strong observation, analytical and listening skills
- case work and report writing ability
- the capacity to absorb legal and procedural information
- the ability to negotiate, and influence, mediate and interpret information
- good planning and organisational skills
- teamwork and collaboration skills
- good judgement and the ability to think on your feet
- understanding of equal opportunities and anti-discriminatory practice.
For probation work you should also have knowledge and understanding of the work of the criminal justice system and the probation service.
The job profiles below have more details typical duties, entry requirements and case studies:
Social work
Probation
Other roles
Roles within social care are diverse and wide-ranging. For links to a number of relevant job profiles, visit the National Careers Service's Job Profiles: Social services.
Gaining Experience
Paid or voluntary work experience in a related role is highly recommended and often essential for roles in this sector.
Social work
Most routes into social work require experience working with children and young people, families or vulnerable groups.
There are three graduate development programmes where social work experience is not essential. These programmes are more interested in personal attributes:
- Step Up to Social Work
- Frontline - offers insight days and internships
- Think Ahead
However, experience in a social work setting is essential to get onto a postgraduate social work course.
Internships and placements
Undertaking an internship or placement year is a great way to gain in-depth experience, however placement years are not commonly advertised in this sector. It may be possible to arrange a placement by researching relevant organisations and contacting them directly, through a speculative application. Penultimate year undergraduate students can opt to take a 9-12 month placement, extending your degree programme by one year. For more information, or to register your interest, see Careers Service Placement Year.
Finding organisations
Find organisations that interest you (see below for ideas) and get in touch, always with a named contact. Be specific about why you are writing to them and what you’re looking for.
Show your enthusiasm for the sector and highlight any relevant skills. Don’t give up if you don’t get a reply – follow up with a phone call or email to show that you’re keen.
Find organisations on My Career - click on ‘search organisations’ under the Vacancies tab
Opportunities to get experience
In the North East:
-
Search for vacancies on MyCareer
- Search for opportunities on North East Jobs - for part-time work as a social work assistant or youth worker
- Some local authority social services departments have opportunities for shadowing a social worker. See Newcastle City Council Care and Support and Children’s Social Care Services for contacts and information. Community Care has an article on the best approach to arranging work shadowing opportunities
- Newcastle City Council list social care providers in their adult care services directory. You could approach these speculatively for opportunities
- Volunteering in the Students’ Union can help you find a relevant volunteering opportunity within Newcastle. They have links to a wide variety of local charities and not-for-profit organisations
UK wide:
-
Search for vacancies on MyCareer
- LG jobs or Sector1 – for part time or full time public sector jobs, including part-time work as a social work assistant or youth worker
- Your local council should have details of private care services you could approach for opportunities
- You could try to get work in an adventure playground group, school or holiday play schemes, or youth project. Your local council will have details of these
- You could also look for opportunities to gain experience in: children’s homes, nurseries, family refuge centres, eg Refuge and Women's Aid, community centres and mental health services such as those listed on Rethink Mental Illness
You may also want to look at the Gaining Experience tab on our Community, Advice and Guidance page.
Probation
To work in probation you will need experience of working with challenging behaviour.
Opportunities to get experience
In the North East:
-
Search for vacancies on MyCareer
- Find opportunities on North East Jobs to work as an appropriate adult
- Volunteering in the Students’ Union can help you find a relevant volunteering opportunity within Newcastle. They have links to a wide variety of local charities and not-for-profit organisations
UK wide:
-
Search for vacancies on MyCareer
- See Gov.UK's Probation finder for information on probation, contact centres in England & Wales, including opening times and contact details as well as local services offered
- Become an official prison visitor
- Contact local prisons and young offender institutes about work shadowing or volunteering opportunities. See Justice.gov.uk to search for prisons by region
- You can also try working as an appropriate adult
- You could also gain related experience with Community payback teams, Youth offending teams or victim support
If you chose a volunteering opportunity, consider the environment you will be working in. Also consider the people you will be working with and the skills you will be able to develop. For example, volunteering with organisations such as Citizens Advice can help you build on essential advice giving skills.
Check out opportunities listed on Do-it or Volunteering Matters websites.
There are many charities working in this sector. You can apply for advertised opportunities or contact them to see if they need more support.
Use the Charity Commission register to search for relevant charities.
You may also want to look at the gaining experience section on our Community, Advice and Guidance page for information on youth work.
Finding Jobs
There are a variety of ways to secure a social work and probation role.
Social work
Step Up to Social Work is a 14-month training programme for graduates and career changers. The programme offers a bursary and leads to a Postgraduate Diploma in Social Work.
Frontline is a two-year leadership programme for high-achieving graduates and career changers keen on children’s social care. The programme offers a bursary and leads to a full Master's qualification.
Think Ahead is a two-year leadership programme for graduates who want to work as mental health social workers. The programme offers a bursary and leads to a full Master's qualification.
Vacancy sites
Social work
- BASW Jobs
- CharityJob.co.uk
- Children & Young People Now Jobs
- Community Care Jobs
- Compass Jobs Fairs
- Social Care
- Totaljobs.com
Your local and regional press and local authority and council websites may also advertise social worker vacancies.
Public sector and healthcare vacancy sites
Newspaper and magazines
- Guardian Jobs
- Health Service Journal
- The Herald (Scotland)
- The Scotsman (Scotland)
Probation work
- Civil Service Job Search
- Community Care Jobs - youth offending team vacancies
- HM Prison and Probation Service
- Justice Jobs
- Probation Board for Northern Ireland
- Train to be a Probation Officer - for probation officer training opportunities
Specialist recruitment agencies
Recruitment agencies such as Red Snapper Recruitment and Sanctuary Criminal Justice advertise vacancies in the probation field.
You can also search for vacancies on MyCareer
See Researching Employers for more ways to source and research employers.
Find jobs and additional vacancy source websites outside the UK on GoinGlobal.
Study & Training
Further study is essential for some roles in this sector.
Social work
Entry to the profession is normally via an undergraduate or master's degree approved by the Health and Care Professions Council (HCPC).
Both options combine professional and academic training with assessed placements. They qualify the holder to work in both children and adult services.
Applications for almost all postgraduate courses in social work come through UCAS. But always check with the institution for details of how to apply.
There is also an employer-led route to qualification, Step Up to Social Work. There are two fast-track graduate programmes, ThinkAhead and Frontline. For more information, see finding jobs.
Funding further study in social work
Bursaries are available to support those studying postgraduate courses in social work. These are for those who aren't being sponsored by an employer.
There are certain criteria you need to meet to qualify for the funding. The amount you get also depends on:
- where you study
- whether you study full or part-time
- the cost of your tuition
Some courses are offered part-time, so it may be possible to qualify while continuing to work.
For more information, visit Gov.uk: social work bursaries.
Probation
HM Prisons and Probation Service has further information on professional training for probation work.