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Student Support

We can connect you to the various University welfare support services. We’re here to help.


We are dedicated to providing top notch pastoral support. That's why, in University owned and managed partnership accommodation, we have our own dedicated Student Support Manager. They work closely with Student Health & Wellbeing and Security to create a supportive and safe environment. In doing so, we hope to ease your transition into University Life and assist you to thrive whilst living here with us.

What do we offer?

We offer a mixture of proactive and reactive welfare support, tailored to suit your individual needs. We are here to help you whenever you need us.

Where to go if you need help

If you need urgent help and have concerns about your own or someone else's safety, please dial 999 before contacting Security on 0191 208 6817.

Security are available 24/7 and patrol our student villages out of hours. Please ensure you download the SafeZone app to access immediate support from Security anywhere on campus.

You can also access support from the University's Wellbeing Team. They offer a telephone service during office hours to assist with concerns about the physical or mental wellbeing of a student. You can contact them via email, or by calling 0191 208 3333.

You can find more support lines on the University's Wellbeing page. 



The ResLife team are dedicated to helping you get the most out of your experience living with us.

Our team provides a range of support services, including information and advice on accommodation, personal and academic support, and opportunities to get involved in the university community.

Whether you need help with a specific issue or just want to chat, our team is always here to help.

Take a look at our ResLife webpages to find out more about the support available, or follow us on Instagram.

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