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Learning and Teaching Conference

Student Centred Education

Learning and Teaching Conference 2023

March 30th 2023, Frederick Douglass Centre, Newcastle University

Thank you for attending the Learning and Teaching Conference 2023! The conference was a great success, and showcased effective, creative and collaborative approaches to learning and teaching across the University. You will find links to recordings of the presentations, videos and photos of the day below.

Keynote: From promise to pragmatism: delivering a better student experience

The keynote address was delivered by Simon Lancaster and Grace Simpson from The Nous Group.

Over the past several months, Nous’ higher education teams in Australia, Canada, New Zealand and the UK have been engaging student experience leaders in a conversation around how to sustainably deliver an outstanding student experience. These discussions and an accompanying global survey of over 160 student experience leaders have played a significant role in informing their ‘Delivering Student Experience Study’.

In this session, Nous shared findings from this piece of work and broader trends being seen across the sector, with a particular focus on understanding what matters to students, the student experience in its totality and approaches that work.

Simon Lancaster, Principal

Simon is an experienced higher education specialist, and strategy and implementation consultant.

Based in Nous' London office, Simon has led many consulting projects over the last 20 years.

He has worked with a wide range of UK universities, including leading a variety of student journey mapping and student experience improvement engagements.

Simon is a trusted advisor to senior leadership teams and speaks regularly at sector events.

Grace Simpson, Director

Grace has over a decade of experience in higher education policy and strategy.

At Nous, she has worked with both academic and professional service leadership teams in the UK and Australia to develop strategies and plans to improve the student experience.

Before joining Nous, she worked in student academic representation at the University of the West of England Students’ Union and spent five years working at HEFCE, leading on policy to support students from a wide range of backgrounds to succeed in higher education.

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