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BUS3004 : Business Information Systems

  • Offered for Year: 2019/20
  • Module Leader(s): Dr Arturo Vega
  • Owning School: Newcastle University Business School
  • Teaching Location: Newcastle City Campus
Semester 1 Credit Value: 10
Semester 2 Credit Value: 10
ECTS Credits: 10.0


This module aims to provide students with an advanced understanding of business information systems (IS) and its relevance for modern-day firms and societies. More specifically, it explains how to enable changes in the business context, organisational designs, business strategies, business models and innovation management.

This module will, therefore, begin by providing students with a solid understanding of core IS concepts and how developments in such systems have enabled the so-called e-business phenomenon. The module will focus on what IS are used by organisations for internal and external operations, such as the automation of business processes in the marketing or supply chain areas. These topics will be complemented by other related areas including IS development, managing IS projects as well as ethical and security aspects. Where appropriate guest lectures will be given.

Outline Of Syllabus

i) Module overview/what is an IS?
ii) Business processes and IS used in organisations,
iii) Enterprise Resource Planning (ERP) systems,
iv) Customer Relationship Management (CRM) systems,
v) Supply Chain Management (SCM) systems,
vi) e-Commerce part A
vii) e-Commerce part B
viii) IS and competitive strategy,
ix) IS and Organisations
x) Business Intelligence
xi) Knowledge Management
xii) Technology: HW and SW platforms
xiii) Technology: Data Infrastructure
xiv) Technology: Computing Networks
xv) Technology: IS security
xvi) IS life cycle
xvii) Ethical aspects
xviii) Project portfolios and investment decisions

Teaching Methods

Teaching Activities
Category Activity Number Length Student Hours Comment
Scheduled Learning And Teaching ActivitiesLecture162:0032:00N/A
Scheduled Learning And Teaching ActivitiesLecture21:002:00N/A
Guided Independent StudyAssessment preparation and completion150:0050:00N/A
Guided Independent StudyDirected research and reading150:0050:00N/A
Scheduled Learning And Teaching ActivitiesSmall group teaching21:002:00N/A
Guided Independent StudyIndependent study164:0064:00N/A
Teaching Rationale And Relationship

1. The sessions will underpin the theoretical aspects of the module and students will be expected to carry out set work and undertake directed reading and independent studies before each session.
2. IS related knowledge will be developed and enhanced by demonstrations, videos, mini case studies and participative discussions.
3. The IS related knowledge and skills will be substantially improved with the empirically-based assignment as well as with a focused preparation for the theoretical/practical exam.
4. The learning and performance of the students will substantially depend on the attendance to the sessions.

Assessment Methods

The format of resits will be determined by the Board of Examiners

Description Length Semester When Set Percentage Comment
Written Examination902A50N/A
Exam Pairings
Module Code Module Title Semester Comment
LBU3004Business Information Systems2N/A
Other Assessment
Description Semester When Set Percentage Comment
Essay1M502,000 words
Formative Assessments
Description Semester When Set Comment
Prob solv exercises1MIn most of the sessions, undertake problem-solving exercises based on a set of questions and mini case studies, demonstrations.
Case study1MN/A
Prob solv exercises2MIn most of the sessions, undertake problem-solving exercises based on a set of questions and mini case studies, demonstrations.
Oral Presentation1MFeedback from exams
Assessment Rationale And Relationship

Formative assessment

In most of the sessions, the students undertake problem-solving exercises based on a set of questions and mini case studies, videos or software demonstrations. There are discussions between peers in groups and then the whole class, all facilitated by the teacher. At the end, the teacher hands out a printed copy with the potential answers, which complements the notes of the students. The discussions are related to the topic of the presentation but with a deliberate formative focus on driving and facilitating the study for the summative assessments.
There are 3 1-hour formative sessions specifically about the assessments. The first in week 2, about the challenging task of searching for information for their own cases and ultimately deciding what case to undertake in the assignment (company and systems). This is very formative since it is the first time the students have a similar assignment. Another one at session 9 and the last at session 18, about the content of the assignment and the exam, respectively. These sessions are largely structured on the most important feedback that the module leader has compiled from years delivering the course and marking, as well as personal questions of the students who have already started the development of the assignment and study for the exam.

Summative feedback

The assignment will enable an in-depth investigation of an IS initiative of a company, which each student must decide, for example the automation of the marketing or supply chain of an existing corporation. This would require substantial secondary research by the student as well as vast reading of academic literature.

The exam will test the critical and detailed understanding of the student of different aspects of the curriculum.

Reading Lists