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IT Facilities

IT Facilities

Outstanding facilities, support and services to enhance your learning.

Visit the Student Enquiries knowledge base for student information on COVID 19 and IT systems issues.

How we're keeping you safe in COVID-19

As we'll be hosting much of your learning online from September 2020, we're doing a lot to ensure you have access to all the IT equipment you need.

We've made more than 3,000 spaces available in our virtual cluster. This means you can use your own computer to access the software you need to study.

We also have a long-term laptop loan scheme too, if you don't have your own. You'll be able to loan a laptop for the entire academic year.

If you're an EU or international student, you can apply for a grant to buy a suitable device, and all students can apply for a grant of up to £200 to buy short-term internet access. This scheme opens to all students on 31 August.

Find out more about IT support on our FAQ page.


You'll have access to a wide range of IT services to support your learning. Computer rooms, many of which are accessible 24/7, are available across campus with over 3,000 networked computers, and of course free Wi-Fi is widely available across campus. There's also a laptop loan scheme for use within the library.

You'll be able to install Office 365 Professional Plus on your own PC, Mac or mobile device for free and attend mobile laptop clinics if you need help connecting to WiFi and the University network.

Mobile apps help you find the nearest available PC, view your timetable and access various services.

You can publish your own web pages and blogs using the University web hosting service. 

Virtual Learning Environment

The Virtual Learning Environment (VLE) Blackboard provides:

  • 24/7 access to reading lists and course handouts
  • online discussions with tutors and fellow students
  • access to ReCap, our lecture and event-recording service

ReCap service

Audio and visual material from lectures is published online to a ReCap service, this service:

  • allows you to review material after your lecture
  • gives you a better understanding of complex topics
  • helps with your revision
  • helps people with dyslexia and for non-native English speakers

Support and guidance

When you register at Newcastle you'll receive a login, e-mail account and filestore on the University's IT network. You'll receive plenty of support and guidance on how to make the most of our IT facilities from the IT Service (NUIT). We provide:

  • staffed Help Desks in main computer clusters
  • telephone and email helpline for further assistance
  • network connection clinics
  • learning technologists