Local services
From everyday needs to emergency support, here’s a breakdown of Newcastle’s local services.
Police
In non-emergency situations call Northumbria Police on 101.
Our on-campus police liaison officer is PC 2458 Gary White.
Contact him directly via:
- Email: gary.white@northumbria.police.uk
- Call: 0191 208 6817
PC White is also available during student drop-in sessions at our Students’ Union on Monday, 12:00-14:00 (term time only).
Newcastle University Security
Our on-campus security team is available 24/7.
- Call: 0191 208 6817
Our free SafeZone app will connect you directly to our security team..
GP/Doctor
It’s important to register with a local doctor when you join us. You can do this online.
You can also find a GP surgery using the NHS online search.
The NHS app offers a simple way of accessing a range of health care services. Medical support is also available from NHS 111. You can use 111 online; the NHS app; or call 111
Dentists
Find a local dentist using the NHS online search.
Hospitals
The Newcastle upon Tyne Hospitals NHS Foundation Trust provides emergency, specialist and local community services.
Newcastle’s three main hospitals are:
- Royal Victoria Infirmary (RVI): Queen Victoria Road, Newcastle upon Tyne, NE1 4LP
- Freeman Hospital: Freeman Road, High Heaton, Newcastle upon Tyne, NE7 7DN
- Great North Children’s Hospital: Victoria Wing, Royal Victoria Infirmary, Newcastle upon Tyne NE1 4LP
For all hospitals call: 0191 233 6161.
Find more details of local hospitals, clinics and treatment centres here.
Pharmacies
Find a local pharmacy using the NHS online search.
Banks
- Barclays: 49/51 Northumberland St, Newcastle upon Tyne NE1 7AF
- Halifax: Metro Station, Haymarket, Newcastle upon Tyne NE1 7PF
- HSBC: 110 Grey St, Newcastle upon Tyne NE1 6JG
- Lloyds: Monument Mall, 15-21 Northumberland St, Newcastle upon Tyne NE1 7DE
- NatWest: 16 Northumberland St, Newcastle upon Tyne NE1 7EL
- Santander: 112-118 Northumberland St, Newcastle upon Tyne NE1 7DG
- The Co-operative Bank: 131-135 Northumberland St, Newcastle upon Tyne NE1 7AG
- TSB: 162 Northumberland St, Newcastle upon Tyne NE1 7PR
- Virgin Money: 132-134 Northumberland St, Newcastle upon Tyne NE1 7DG
Newcastle University Chaplaincy and Pastoral Care
Our Chaplaincy and Pastoral Care team includes members from a range of faith and belief backgrounds. The team offers opportunities to practise your faith through:
- worship
- prayer
- meditation
- connecting with others who share your beliefs
It also has links with many of Newcastle’s main faith communities.
There are dedicated spaces on campus for quiet reflection and prayer. A Muslim prayer room is available in the King George VI Building for students and staff.
Shopping
Newcastle’s main shopping areas are centred around:
- Northumberland Street
- Grey Street
- Grainger Town
Shopping complex Eldon Square is home to over 140 stores including:
- high-street favourites
- big-name brands
- independent retailers
- dining
- leisure outlets
It’s also linked to Eldon Garden with its mix of independent boutiques and speciality retailers.
Easily reached by bus or train, Gateshead’s Metrocentre is a mega-mall and entertainment complex with:
- 270+ stores
- 60 places to eat
- a range of leisure attractions