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INTO's support staff are here to help you throughout your time in the UK. They can provide guidance and advice for personal, professional and academic issues, among other things.

Staff on the INTO Newcastle University welcome desk are always on hand to help with support and advice. INTO offers you: 

  • an orientation programme on life in Newcastle to help you settle in
  • 24-hour emergency telephone number 
  • language advisers who you can talk to in your native language
  • residential assistants to help with residence problems
  • visa and immigration workshops
  • an active social programme to help you meet your peers
  • dedicated disability support

Improving your English

We have courses and support services to help improve your language skills. You can even access some of them before you arrive in the UK. 

INTO Get Ready for English

This is a free, tutored, online course and is available before you arrive in Newcastle. 

If your study offer has an English language requirement, you'll be invited to enrol. You can take part in the entire course or choose the activities that will benefit you most. 

Find out more about the INTO Get Ready for English course.


This is INTO Newcastle's free online tutoring module that you can study when you arrive. 

In-sessional English

When you have progressed onto your degree, you'll still receive support during your studies. 

You can continue to develop your English via our In-sessional English team. You can attend up to 8 hours of support classes for free.

Newcastle University support

You will benefit from a range of services from Newcastle University while studying at INTO Newcastle, such as:

  • the Language Resource Centre with free learning facilities and the opportunity to partner with a UK student as part of their Tandem Learning Scheme
  • library service are available 24 hours a day
  • group and individual study spaces
  • e-learning facilities

INTO Newcastle has helped me to overcome every challenge I was having before getting into university.