Research

Staff Profile

Rob Andrew

Policy and Information Administrator

Background

Policy and Information Administrator in the Research Policy Intelligence and Ethics team


My duties include:

 

 

  • Carrying out timely and robust User Acceptance Testing (UAT) on the University’s research systems in particular MyImpact and NUProjects.

 

  • Advising System Developers on the outcome of testing and making recommendations regarding the development of the systems to Finance, Business & Research and relevant University Steering Groups.

  • Providing timely and responsive 2nd line user support for the systems following on from initial triage by the NUIT Service Desk. Dealing with the complex business and technical user queries.

  • Developing and maintaining user manuals, guides and training materials to ensure that information on University processes is easily accessible, comprehensive and up to date.

 

  • Supporting the administration and maintenance of web-based information systems and associated databases in order to ensure that systems remain fit for purpose.


  • Supporting the Policy and Information Officer and deputise as required in the monitoring and updating of core research and enterprise policies, ensuring approval via the correct channels. 

 

  • Supporting the Policy and Information Officer and deputise as required in the on-going implementation of University governance and University policy. 

Out of Work

I am a member of Northumberland National Park Mountain Rescue Team, a voluntary emergency service on call 24/7. As such I may be required to leave the office and respond to incidents at short notice - thank you for your understanding and patience when this occurs.  


See what we do here: http://nnpmrt.org/ 

Follow us on Facebook https://www.facebook.com/NNPMRT  or Twitter https://twitter.com/NNPMRT 

Publications