Advice for 2025 Undergraduate Offer Holders and Clearing Applicants
We’re here to help you with advice and guidance following this year’s A Level, IB, SQA and BTEC results.
Your grades and your offer
If your grades are lower than your predicted grades
You’ll be able to check UCAS Hub from 08:00 on Thursday 14 August to see if we have confirmed your offer.
If you’ve been accepted at Newcastle University through Clearing
Your Clearing offer still stands regardless of final grades. You do not need to contact us.
I’m holding an unconditional firm offer for another university and Newcastle was my insurance offer. I’d like to accept my place at Newcastle. Can I do this?
Once you have been confirmed at your firm choice, you will no longer be holding a place with us. We therefore encourage you not to decline your place at your first-choice university, and to contact our Offer Holder Helpline on 0191 222 5100. Our Admissions team will then check availability on your chosen course.
Appealing your grades
If you are appealing your grades
If you are unhappy with your grade(s), the first thing you need to do is talk to your school or college. They can advise what your options are and will submit a request to the exam board on your behalf, you cannot do this yourself.
You don't need to contact us to let us know you are appealing grades.
If your appeal is successful
If your appeal is successful and you then meet the terms and conditions of your offer at Newcastle;
- upload your updated results in your Apply to Newcastle Portal for consideration by Wednesday 3 September 2024 (Thursday 28 August for Medicine, Dentistry and Oral Health)
Advice for PARTNERS students
I’d like to speak to the PARTNERS Team about my offer, how do I get in touch?
If you’ve received a lower offer to study at Newcastle University via the PARTNERS Programme and would like to contact the team, you can send an enquiry or call 0191 208 6094.
Accommodation
How can I contact the accommodation team?
Our friendly advisers are ready to talk to you from:
- Thursday 14 August: 10:00 - 15:00
- Friday 15 August: 10:00 – 14:00
- Monday 18 August: 10:00 – 15:00
- Tuesday 19 – Friday 29 August: 10:00 – 14:00
(excluding Monday 25 August)
You can also get in touch with the team through live chat throughout this period.
If you're calling within the UK, please call 0191 222 5102
What accommodation is available?
If you're applying through Clearing, please be aware that our university accommodation will have limited availability. While we can't guarantee a room, we're confident we'll still have some options.
It's important to note that these rooms might not be in your preferred location. However, all our undergraduate accommodation is conveniently located a short distance from both campus and the city centre.
In the event our rooms become full, we'll connect you with trusted private student accommodation providers in the city. We'll also provide support and advice to help you find suitable alternative housing.
You can apply for accommodation starting Monday 18 August at 10am. We use an instant booking system, so rooms can be reserved right away.
To manage website traffic, a queuing system will be in place. If you log in before 10am, you'll be placed in a queue and assigned a random slot when booking opens.
You'll see real-time availability on the accommodation portal. If your preferred residence or room type isn't showing, it means it's already been booked.
When can I apply for accommodation?
The accommodation portal opens for Clearing students on Monday 18 August at 10am. Before you can apply, your firm offer to study must be confirmed. Please be aware that it can take up to 48 hours for your acceptance to register in our accommodation system.
We strongly advise you to accept your Clearing offer as soon as possible to ensure your record is updated promptly. If you try to register an account with us and are unable to, it's likely because your record hasn't been updated yet. In this case, please try again in 24 hours.
When will I get my accommodation assigned?
You’ll see live availability as soon as you log in to our accommodation system. This means you can immediately reserve the room you want, without waiting for an application to be processed. You're in control of your accommodation choice, but be aware that selections will be limited for Clearing applicants.
I have made a request to defer my entry to 2026, but my accommodation offer must be accepted by a certain date, what should I do?
If you defer your studies to next year, you can cancel your accommodation contract up to your contract start date.
We recommend you accept the offer of accommodation to ensure you have a room in case you are unable to defer. Once your deferral has been approved, contact the us urgently on +44 (0)191 222 5102. We will update your record accordingly and cancel your contractual liability.
For entry in 2026 you will need to make a new application and we will contact you by email when the online application is available.
I have accepted my accommodation offer, but have now decided not to begin my studies at Newcastle University, what should I do?
If you will not be joining us to study in 2025, please contact us urgently on +44 (0)191 222 5102 and we will update your record and cancel any contractual liability.
Getting in touch
How can I get in touch during Clearing?
Our Clearing webpage lists the key telephone numbers with opening dates and times.
I’m already holding an offer for Newcastle
Call our Offer Holder Helpline 0191 222 5100. This line is open on the following dates and times:
- Thursday 14 August: 08:00-18:00
- Friday 15 August: 08:00-17:00
- Saturday 16 August: 09:00-15:00
- Monday 18 August onwards: 09:00-17:00